OPTAVIA app not working? crashes or has problems?

OPTAVIA Status


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⚠️ Most reported problems ⚠️

Crashes
40.5%

Not working
26.7%

Something else
16.4%

Login
8.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of OPTAVIA Problems 😠👌🔥

Cons

- Poorly developed app with full of bugs

- Randomly dropping major parts of functionality

- Unable to log meal with the correct time

- Issues with establishing account

  19 Reported Issues: 😵🆘🛟🚨📢

C Brown
2024-03-23

Optavia app, when I enter my user name and password, the wheel spins momentarily then stops and I’m still on the login page. I’ve trset password a few times, deleted/reloaded the app a few times, updated my iOS and reloaded app after that, turned phone off/on. Nothing resolves this. Able to login to Optavia website just fine with same user name and password.

Sheila Kraft
2024-03-18

When I go to click on "My Journey" I get closed out of the app.

Kimberly Rink
2024-03-10

App keeps crashing 3/9/24 and still on 3/10/24

Dawn M Coleman
2023-12-14

My save button on my app is no longer working. I cannot save my meals.

MaryAnn Sciara
2023-12-02

How do I correct a weight amount that I put in incorrectly?

Holly
2023-07-13

Hi. The optavia app won't load. I have uninstalled and reinstalled numerous times. Started yesterday. I have an android.

Jessica Pierce
2023-06-17

My OPTAVIA app will not load, it stays at the login screen. I’ve entered the correct email and password. I’ve uninstalled and reinstalled 3 times and restarted my phone twice…. No luck

Carianne Funicelli
2023-06-02

I have been relying on the app to eat at the correct times. It randomly repeats or deletes my entries. Absolutely maddening.

Robin
2023-04-24

I can get into my account but can not access the plans in order to change my order!! I see many customers complaining but not fixed why?? Please do some research and fix it!

Tracy Barr
2022-12-08

App will not start. Uninstalled and rebooted phone and still will not work.

Shira Nudell
2022-11-04

When the app opens it freezes I cant do anything.

Donna S Scroggins
2022-10-01

My app won't do anything when I open. Tried rebooting and uninstalling several times to no avail. Just has blank Optavia screen and locks up.

Debra Medlin
2022-09-18

Optavia app will not open. I have Uninstalled several times and it doesn't work. I've rebooted my phone and that doesn't help either.

Linda L Dubinoff
2022-08-15

The app is blank

Kathy Sbyder
2022-08-07

Optavia app wii not open.

Lisa McMahon
2022-08-06

When I open my app, its frozen and will not do anything. I have tried install, uninstall, reboot...nothing. this has been going on for a month

Bernadette Lopez
2022-07-31

When the app opens it freezes I cant do anything.

Pamela Steers
2022-05-14

I can not edit my next order. I get the circle waiting icon when trying to delete an items for more than 5 minutes then it just resets.

Alice Jones
2022-05-12

I can’t access recipes on the app

Showing 1-19 of 19

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About this app

The this app App is made for you, by you, using your feedback to optimize OPTAVIA ’s existing features and add new tools to simplify and ensure a positive experience with this app’s program. • Meal and Weight tracker to record daily intake and document ongoing weight loss. • Diverse library of sharable, compliant Lean & Green recipes. • Self-service options: checking order and return status, making payments, and more! • Key Client resources like this app program guides. • Access to your independent this app Coach from OPTAVIA .  The goal of the this app App is to provide you key resources in one place while you’re on plan. This is your App.  Let us know how we can continue to optimize your journey to optimal health and wellbeing.