Renpho app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
40.9%

Connection
22.7%

Not working
18.2%

Crashes
9.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Renpho Problems 🔥

- App shows incorrect units

- Athletic mode does not show accurate body fat percentage

- Older model does not record data to the app

- Customer service is unhelpful

- Inaccurate fat percentage readings



📋 9 Reported Issues:

C
Catherine 2023-11-07

I get two different readings every morning. There was a 2.6 difference just this week. I have had it with trying to figure out what the correct numbers are.

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Larry Durr 2023-07-04

Concerning the Renpho AI stationary bike app...... Cannot log into my account. Tried to open a new account - didn't not work either. Help Larry

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Roxanne Eggert 2023-03-22

App crashing all day today … My Renpho health app opens. But as soon as I try to connect to my scales as a connected device the app crashes. Wifi is connected. Restarted phone and replaced battery. No change.

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Glenn Miller 2023-03-21

Hi. My Renpho health app opens. But as soon as I try to connect to my scales as a connected device the app crashes. Yet the app can talk via blue tooth to the scales when you use the blue tooth checker within the app. I am lost As it’s a create scales device and app worked perfect till now And have changed nothing on phone of the app

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Jeanie 2023-01-13

My body fat % doubled in one day and other readings are off. Weight and bmi seems correct. What can be the problem?.

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Graeme Ramsay 2022-08-31

Hi, my app readings are off I am basically same weight as yesterday but my body fat increased 10%, my body water decreased by 8-9% and my age went up 2 years overnight.

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Randy Tadd 2022-07-23

every time i open the renpho app and scroll or do anything .. the app freezes up rebooting the app does not help nor rebooting my phone ... this just started a few days ago ... before that all was working fine ... please make an update that fixes this bug asap tia Randy Tadd randytadd@redacted

M
Margaret 2022-06-28

My Rempjo is notifying me that there is a unidentified user . I’m the only one using it . When I deleted the user i also deleted my information except for my weigh and BMI What can I do to get this information back. I have paired it to my Wi-Fi and it doesn’t change anything back . I hope you can’t help

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Louise Goswick 2022-04-12

I talked to Adrian 3weeks ago as my Leg massager had stopped working .the green light on the plug in does not come on, COO12042931 Model RF-AMO70 input 12v-06A rated Power 7.2 timer 20 minutes made in China I'm old and can't seand pictures or make a movie of the device! 2. INTENSITY; green light doesn t work 3; the air hose is connected securely 4;hose not twisted or crimped 5.Sorry I can't make a movie of the leg massager I think all I need is a new plug in cord

Showing 1-9 of 9 reported issues:

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