DINOPAY is the official iPhone app of Sinclair Oil. Locate Sinclair gas
stations and truck stops and identify stations with amenities such as car washes
or air/water dispensers.
Are you having issues? Select the issue you are having below and provide feedback to DINOPAY.
By Marilyn Van Nordrn 3 weeks ago
The DINOPAY App is not working. Enter user id and password and nothing happens.
By Marilyn Van Norden 4 weeks ago
App is not working
By James Shell 1 month ago
How do I upgrade the app to the latest version? Currently not working
By david bockman 1 month ago
you dino app does not work period--what changes my wife has a app on her phone---I jumped through all the hoops with mine tonight and my credit card got hacked----my credit card bank us bank caught it fraud people took care of it---sending me a new credit card--meanwhile neither one of us has a app so we can get some fuel with the discounts--10 cents a gallon---these hackers are doing their best to get in to everyones credit cards--your system is not secure it seems---we both took off the apps---what do we do now---we used to have the card--that worked--what now?????????
By Jennifer Neil 1 month ago
When I try to use the app it has a pop up that says “WARNING we detected something indicating your device may not be safe” with no way to close it or move passed it.
By DB 2 months ago
Card always worked and attendant at my station said card will work till expiration date 7/25 ,tried after first of year,Nope said see cashier on pump! Then tried the DINO app. and I'm logged in and pay at the pump says "to far away from store" my station doesn't know what that means?? turned off WIFI and still same thing! I'm at the point of giving up and going to another brand! Bad app that needs fixing! Loyal customer for 8 years!
By Charles L Johnson 5 months ago
DinoPay not working today. Recognized my location, but "Pay at pump" and "Pay Inside" both greyed out. I feared this when you announced your app. Credit card ALWAYS worked. I didn't get to buy gas today. Your app needs to have enough redundancy to work 24/7/365. Outages are UNACCEPTABLE! Fix it!
By Carolyn hotaling 6 months ago
When go to pay at pump, which I have done many times before, error code appears of p97
By James P Blanchet Jr 8 months ago
I am now required to log in. You say you are sending me a verification code. Where are you sending to? I NEVER received it! I have tried 4 different stations in my area and the same thing happened, no verification code EVER showed up. I'm beginning to think you don't want my business.
By Chris 10 months ago
The phone verification is junk, put in the code it "SENT" me and now it wont take my phone number at all.
By Shari Hanson 11 months ago
It says it is expired, I have checked my credit card that is used for payment and it is not expired so what is it talking about?
By Byron Wheatley 1 year ago
When I couldn’t get the pump to reset and fill up it wants me to wait 24 hours. Went to pay inside and QR was declined. You need to fix your app.
By robert pohl 1 year ago
my phone will not workat the station in cedar ci9ty ut
By Ray Clements 1 year ago
You need to redesign the app half the time dose not work very frustrating Dino card works everytime should get the same discount with the card as you do with phone.
By MD 1 year ago
Installed, uninstalled reinstalled 16 times. Dang thing won't work 1/2 the time. Loads up the screen that shows the green dinosour on a gas station roof fascia and then just sits there nothing happens.. Much quicker just to go inside the store. Please Bring back the ability to slide a dino card!! ***PLEASE*** (+) I have fat fingers and it sure would be handy if I could have the option of seeing the password as i am typing it in...
By Debra Jensen 1 year ago
We went through the process on the app to get gas with DINOPAY. On both my app and my husbands a note comes on the bottom that says “Problem processing your payment. Please use another card. Our card works fine every where else. Can this problem be fixed?
By Elaine 1 year ago
Many many times the app sends me a message that indicates my payment method failed. It is highly annoying. Makes me want to buy Conoco gas. I was told if I rebooted my phone it should work but that doesn’t help. What’s up, Dinosaur?
By Gary A. Jeffers 1 year ago
I have not been able to log in this morning 9/7/2022
By [email protected] 1 year ago
Has worked 3 times this month. I have tried it 20 times. Locked out for 24 hrs. Uninsta!l app 2 times reinstalled. Not a savings very frustrating.
By Fay 1 year ago
Cannot get discount working. Won't process any cards or mobile advantage in order to do so. Was working fine until this month
By Frank DiSanti 1 year ago
App not working. Asks me to login which I do. Then it sends verification code which I put in. It always replies "invalid code".
By Ray Toch 1 year ago
Dinopay discounted the 10 cents per gallon 1 out of 3 times when I use the phone app.
By Josh 1 year ago
I cannot get my Sinclair card to work through the dyno pay app it used to never had a problem all of a sudden every time I go there it will not work when I'm trying to use the app I have to go in the store and use it and then I don't get my discounts which is pointless to even have the card then
By Chris 2 years ago
Horrible app. Promises 10% off every fill-up, it works maybe 50% of the time. App support blames the station, the station owners blame the app... The icing on the cake, now the app crashes constantly at startup....and completely unusable. Their support is horrific.
- Doesn't always work
- Doesn't always apply discounts
- Rudest employee ever
- Customer support page not active
- No response to messages
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Complete guide to troubleshoot DINOPAY app on iOS and Android devices. Solve all DINOPAY app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at P97 Networks, Inc., developers of DINOPAY.
100% Contact Match
Developer: PetroZone Mobile
E-Mail: [email protected]
Website: Visit DINOPAY Website
Locate Sinclair gas stations and truck stops and identify stations with amenities such as car washes or air/water dispensers. Use this app to buy gas and make in-store purchases using only your mobile device at specially-equipped Sinclair locations. this app is the official iPhone app of Sinclair Oil.