AlipayHK Reviews

AlipayHK Reviews

Published by on 2026-04-30

🏷️ About: AlipayHK provides diversified mobile payment services to Hong Kong residents. With AlipayHK, these users can enjoy different payment services, offers and value-added services in Hong Kong, that makes life easier and more convenient.


       


Overall Customer Experience 😎


🤬 Negative experience
88.1%

😎 Positive experience
11.9%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 111 combined software reviews.

Is AlipayHK Safe?
AlipayHK does not appear safe based on available data.
11.9/100

  Safety Analysis »»

Is AlipayHK Legit?
AlipayHK does not appear legitimate based on our analysis.
11.9/100



Read 20 Customer Service Reviews 😠💢

2.7 out of 5
ZERO star!

Just create the account and got LOCKED OUT immediately with NO option to reset payment passcode. Deleted app after I’ve been told by hotline staff to wait 1 WEEK for the reset! Keep receiving verification code but it is useless.

Always request paste board

Always request paste board

Unable to pay when the merchant scan my code

Doesn’t work 9/10 times

Don’t update to the newest version of app

The newest version is a surveillance tool.

Only in Chinese

Tried to use this but struggled. It’s in Chinese only.

English HK version please!

Please release an English HK version of the AliPay app. It’s definitely needed!

轉數快都不支持招商香港

轉數快都不支持招商香港

我们公司手机号是新来的用离职的同事的

这种情况我们就注册不了了?

为什么区分大陆和香港,抵制支付宝港独

为什么区分大陆和香港,抵制支付宝港独

垃圾

手機指紋識別壞了後關不掉指紋支付,打不開二維碼付不了錢,整個軟件完全用不了,真的是徹頭徹尾的垃圾軟件

Could not pay

No response after I hit 確定 when paying. Spent 20 minutes trying workarounds and it still doesn’t work.

無法識別身份證

唔識寫攝像頭驅動程式?你都唔對焦,就講「證件不清晰」,iPhone 14都咁耐嘅機型了都唔適配好?

手機號碼地區限制

回到香港只有外國手機號用不了alipay,很麻煩。

消費劵真係多謝晒喎

話送30蚊但其實係5蚊一次 分6次
雞水咁多仲要分6次 每次先扣5蚊把撚
又要孤寒 又要扮有早鳥優惠同其他app競爭
唔該比少少誠意出黎啦

讓我改密碼 拜託

忘記了支付密碼但不讓改🥲

好方便,但是没有IphoneX支持

请你们一直承受持续更新软件,iPhone X 用不了

更新後印花消失了

本來是滿意的,但更新到1.4.0後我那些之前儲的印花沒有了。

1

用香港号码注册

good app for transfering money

It’s very convenient to transfer money to friends. And payment with credit card is also very fast (faster than use card directly). But you can’t use AlipayHK in China.

Great app

使用便捷流畅,会一直支持!



Is AlipayHK Safe? 🙏

AlipayHK does not appear safe based on available data. JustUseApp Safety Score for AlipayHK is 11.9/100.
This assessment is based on our NLP analysis of 111 user reviews. Combined with the app store average rating of 2.7/5.

Safety Analysis

48.4% of users say app is risky 🚨
48.4%

27.4% of users say app is safe 👍
27.4%

24.2% of users have some concerns ⚠️
24.2%


Is AlipayHK Legit? 💯

AlipayHK does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for AlipayHK is 11.9/100 .
This conclusion is based on analysis of 111 user reviews.

🔏 Privacy & Data Safety

AlipayHK collected the following data from you:

  • Data Used to Track You:
    • Identifiers
  • Data Linked to You:
    • Financial Info
    • Contact Info
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Contact Info



How was your experience with AlipayHK? Post a Review




Features

AlipayHK covers over 100,000 merchants, including physical and online outlets of local retail shops, convenience stores, supermarkets, wet market stalls, restaurants, eCommerce platforms, and a variety of online services and experiences, including food delivery and digital entertainment, etc.

With AlipayHK, these users can enjoy different payment services, offers and value-added services in Hong Kong, that makes life easier and more convenient.

Hong Kong residents can also use AlipayHK to make payments online and in person at various merchants outside of Hong Kong as they travel for leisure, business, or study.

AlipayHK provides diversified mobile payment services to Hong Kong residents.

AlipayHK is not designed or intended for use by foreign users in their home country or anywhere outside of Hong Kong.

  Contact Support
Developer:
Alipay Payment Services (HK) Limited

Contact e-Mail: