Access Corrections app not working? crashes or has problems?

Access Corrections Status
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13 User reports:
App has problems
 User reports 13

⚠️ Most reported problems ⚠️
Something else
43.5%

Not working
39.1%

Payments
13.0%

Connection
4.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Access Corrections Problems 🔥

- Annoying to have to type in all the card information each time.

- Can't add funds to inmates accounts.

- Secure mail doesn't work with iPhone.

📋 10 Reported Issues:

A
Amanda Watson 2023-11-07

Keep getting a message saying unable to purchase credits at this time and error has occurred. Yes, “and error”. I just used the same card to purchase credits on Friday. How I can’t send any emails because I need credits. I even tried a different card to see if it was my card. Still having the same issue

C
Crystal Howell 2023-03-02

Keeps saying The system is currently unavailable everytime I been trying for the last 3 weeks now.

G
Genevieve Edwards 2022-10-27

Why am I having difficulty setting up an account. It keeps telling me my address could not be verified. I have lived here for 35 years!! Someone please help

K
Kristopher Chapman 2022-10-23

The phone number verification through text or phone are NOT working.

⚠️ Troubleshoot | Report Issue ⚠️
K
Kristopher Chapman 2022-10-23

The phone number verification through text or phone is NOT working.

J
Jeffery Hunt 2022-10-22

I have used different cards and neither will allow payment . Spoke to bank and there are no issues with my cards. Spoke with access Corr. they do not know the clutch is their end. Please fix. Trying to send funds Alabama Dept of Corr. prisoner .

T
Tina Coyne 2022-10-19

The phone number verification through text is NOT working.

Y
Ywnetta Scott 2022-08-19

I CANNOT SEND ANY MONEY. IT'S SAYING RECIPIENT CAN'T BE FOUND

Y
Ywnetta Scott 2022-08-19

It's saying recipient can't be found.

⚠️ Troubleshoot | Report Issue ⚠️
G
Gina Abney 2022-08-02

I can not send money. Says no recipient found.

Showing 1-10 of 10 reported issues:

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Common Access Corrections Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Access Corrections iPhone Issues and Solutions

  2. Access Corrections Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: customerservice@accesscorrections.com

Website: 🌍 Visit Access Corrections Website

Privacy Policy: https://beta.accesscorrections.com/#/privacy-policy

Developer: Keefe Group LLC




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