PNC SmartAccess app not working? crashes or has problems?

PNC SmartAccess Status

Published by on 2023-04-19

**PLEASE NOTE, your card must be LOADED TO THE PNC SMARTACCESS® WEBSITE FIRST
before you add it to this app. If you are installing the SmartAccess App for the
first time, you will need to CREATE A NEW USER ID AND PASSWORD.


I have a problem with PNC SmartAccess

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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 4 Comments

By Evelyn Tumulac   9 months ago


PNC SmartAccess Visa Mobile App is not working, in fact, it has NOT worked for several months. How and when can this be addressed? When I attempt to Log On the mobile app I get " There is a problem and try later." Well as stated, I've been trying later for months and nothing has been done about this, and I'm sure you've gotten PLENTY of complaints about it. Do you not care about your consumers concerns or is it more important for you to collect the monthly fees from us with no regard to customer satisfaction? Please fix this issue. Thank you.

By Johnny Holland   10 months ago


Can’t access smart access. Say's there is a problem and try later. It’s been saying this for a week. Also can’t make a deposit at atm. Something is way off

By Marilyn Helen Lambert   1 year ago


smart access card not working. cannot get balance

By Stephanie Scott   1 year ago


For 4 days now im not able to transfer money to my card or use


Common dislikes about PNC SmartAccess app

- Face ID no longer works after updating the app

- Apple Pay no longer works

- Customer service unable to help

- App doesn't work

- Takes too long to get deposits

- Blocks transactions after each and every transaction



Have a Problem with PNC SmartAccess® Card? Report Issue

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Common PNC SmartAccess Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PNC Bank, N.A., developers of PNC SmartAccess.


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Developer: PNC Bank, N.A.

E-Mail: [email protected]

Website: Visit PNC SmartAccess Website



About this app

With the PNC SmartAccess® Prepaid Visa® Card mobile app from PNC Bank, you can now access your prepaid card information from your mobile device so you can bank on the go!  Mobile data transmissions and card information are protected by 128-bit encryption, just like they are when you bank online.  VISA is a registered trademark of Visa International Service Association and used under license. ©2020 The PNC Financial Services Group, Inc. All rights reserved.  **PLEASE NOTE, your card must be LOADED TO THE PNC SMARTACCESS® WEBSITE FIRST before you add it to PNCSmartAccess.  It will appear as an SMS/text message within 2 minutes and then must be entered into the application to complete your enrollment.  PNC SmartAccess is a registered trademark of The PNC Financial Services Group, Inc.  If you are installing the SmartAccess App for the first time, you will need to CREATE A NEW USER ID AND PASSWORD.  EXISTING WEBSITE USER IDs AND PASSWORDS WILL NOT WORK FOR PNCSmartAccess.  Experience the freedom of mobile banking in the palm of your hands!  IMPORTANT: During the enrollment process, please do not close out of this application while awaiting the activation code.  PNC Bank, National Association.  Your security is our priority. 



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