PNC SmartAccess app not working? crashes or has problems?

PNC SmartAccess Status

Last Updated on 2023-04-19 by PNC Bank, N.A.

I have a problem with PNC SmartAccess

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User reports:
No current problems

User reports 0

Summary of PNC SmartAccess Problems 🔥

- Face ID no longer works after updating the app

- Apple Pay no longer works

- Customer service unable to help

- App doesn't work

- Takes too long to get deposits

- Blocks transactions after each and every transaction

📋 4 Reported Issues:

Evelyn Tumulac 2023-07-10

PNC SmartAccess Visa Mobile App is not working, in fact, it has NOT worked for several months. How and when can this be addressed? When I attempt to Log On the mobile app I get " There is a problem and try later." Well as stated, I've been trying later for months and nothing has been done about this, and I'm sure you've gotten PLENTY of complaints about it. Do you not care about your consumers concerns or is it more important for you to collect the monthly fees from us with no regard to customer satisfaction? Please fix this issue. Thank you.

Johnny Holland 2023-06-13

Can’t access smart access. Say's there is a problem and try later. It’s been saying this for a week. Also can’t make a deposit at atm. Something is way off

Marilyn Helen Lambert 2022-12-07

smart access card not working. cannot get balance

Stephanie Scott 2022-12-06

For 4 days now im not able to transfer money to my card or use

Showing 1-4 of 4 reported issues:

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Common PNC SmartAccess Problems & Solutions. Troubleshooting Guide

Table of Contents:

PNC SmartAccess iPhone Issues and Solutions

PNC SmartAccess iOS app crashes, not working, errors
PNC SmartAccess iOS app network issues
PNC SmartAccess on iOS has black/white screen

PNC SmartAccess Android App Issues and Solutions

PNC SmartAccess has errors/crashing/not working
PNC SmartAccess server network connectivity issues
PNC SmartAccess has black screen

⚠️ Troubleshoot | Fix Now in One Click

PNC SmartAccess iPhone Issues and Solutions

How to fix PNC SmartAccess app crashes or not working on Iphone (iOS):

Close and restart the PNC SmartAccess app on iPhone
Update PNC SmartAccess app to the Latest Version for iOS
Uninstall and reinstall PNC SmartAccess iPhone app
Update your iPhone to the latest iOS version

Fix PNC SmartAccess on iPhone unable to connect to server/internet connection issues::

To resolve PNC SmartAccess network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

PNC SmartAccess Android App Issues and Solutions

Fix PNC SmartAccess not working on Android, crashes, errors or is unresponsive:

Force Stop the PNC SmartAccess App
1. On android, goto Settings » PNC SmartAccess » click [Force Stop]

Update PNC SmartAccess to the latest version on PlayStore

Clear PNC SmartAccess App Cache and Data:
1. On android, goto Settings » Apps » PNC SmartAccess » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PNC SmartAccess.

Fix PNC SmartAccess unable to contact server/ PNC SmartAccess internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click PNC SmartAccess » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PNC SmartAccess » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PNC SmartAccess