UBS Access app not working? crashes or has problems?

UBS Access Status

Published by on 2023-10-31

Log in to e-banking or the Mobile Banking app easily and securely. The UBS
Access app also lets you confirm new payment recipients and online purchases by
credit/prepaid card and receive messages about security-related events.


I have a problem with UBS Access

Are you having issues? Select the issue you are having below and provide feedback to UBS Access.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Login
62.5%

Connection
25.0%

Payments
12.5%


Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.


Common dislikes about UBS Access app

- UBS insists on sending a physical letter to set this thing up every time I change phones

- Too many errors, cannot login issues



Have a Problem with UBS Access – secure login? Report Issue

Leave a comment:




Common UBS Access Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at UBS AG, developers of UBS Access.


100% Contact Match

Developer: UBS AG

E-Mail: [email protected]

Website: Visit UBS Access Website



About this app

You can use all the functions of the Mobile Banking app. • When you make online payments by credit / prepaid card, you will receive a Push message and can simply confirm the payment. • Maximum security standards reduce the risk of fraud. • Get information about security-related events such as changes to passwords, security settings or contact details. • A PIN of your choice protects the Access app – even if you lose your smartphone. • The Access app always checks the security of your smartphone before you log in to Digital Banking. • The security code for the login is calculated automatically and transferred directly to UBS.  The UBS Access app also lets you confirm new payment recipients and online purchases by credit/prepaid card and receive messages about security-related events. • E-banking: open login page, scan QR code with the Access app, enter your PIN – and you’ll be securely logged in to e-banking. • Mobile Banking: launch the Mobile Banking app, select “Access app” as the login method and enter your PIN – that’s it.  Enter it in the Mobile Banking app under "Settings > Settings & Security > Profile > Manage contact details > Phone numbers" or in E-Banking under "Settings > Security > Security messages > Mobile number for security messages > Enter number".  The fact that UBSAccess can be downloaded in the Apple App Store neither constitutes a solicitation, offer or recommendation to enter into any transaction, nor is it to be understood as a solicitation or offer to establish a customer relationship between the person who downloads UBSAccess and UBS Switzerland AG or other non-US affiliates of UBS Group AG.  For activation, you need a mobile number for security messages stored in Digital Banking.  UBS Switzerland AG and other non-US affiliates of UBS Group AG have made the UBS Access App (“App”) available to, and UBSAccess is only intended for and able to be used by, existing customers of UBS Switzerland AG and such other non-US affiliates of UBS Group AG.  The data transmission is protected by multi-level security. • The Access app is always up-to-date and offers optimum protection.  For activation, you need an Access Card with card reader or an Access Card Display.  Log in to e-banking or the Mobile Banking app easily and securely.  We hope you will enjoy using the UBS Access app.  UBSAccess is not intended for US persons nor persons domiciled in Australia.  The scope of functions may differ depending on the country.  We look forward to receiving your feedback and evaluation in the Apple App Store. 



Solve Problems with Similar Apps: