my care. app not working? crashes or has problems?

my care. Status

Last Updated on 2023-12-18 by Dignity Health

I have a problem with my care.

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of my care. Problems 😠👌🔥

- Poor experience with Dignity Healthcare in 10+ years

- Rude assistants who answer phone calls

- Terrible automated phone system

- Long wait times on hold

- Difficult to see a specialist

- App won't let user login and reset password

Have a Problem with my care. by Dignity Health? Report Issue

Common my care. Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot my care. app on iOS and Android devices. Solve all my care. app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

my care. iPhone Issues and Solutions

my care. iOS app crashes, not working, errors
my care. iOS app network issues
my care. on iOS has black/white screen

my care. Android App Issues and Solutions

my care. has errors/crashing/not working
my care. server network connectivity issues
my care. has black screen

my care. iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever my care. app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix my care. app crashes or not working on Iphone (iOS):

Close and restart the my care. app on iPhone
Update my care. app to the Latest Version for iOS
Uninstall and reinstall my care. iPhone app
Update your iPhone to the latest iOS version

Fix my care. on iPhone unable to connect to server/internet connection issues::

To resolve my care. network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix my care. black/white screen (blank screen) on iPhone:

Follow the my care. iOS app troubleshooting guide Here →

my care. Android App Issues and Solutions

Fix my care. not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent my care. app issues:

Force Stop the my care. App
1. On android, goto "Settings" » click my care. app. » click "Force Stop".

Update my care. to the latest version on PlayStore

Clear my care. App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "my care. app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch my care..

Fix my care. unable to contact server/ my care. internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click my care. » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got my care. » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch my care. on android.

Solve my care. black/white screens issue on Android:

Follow the my care. android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dignity Health, developers of my care..

About this app

We’re here to make your healthcare journey easier, and to add in a dose of humankindness along the way. The my care. app is a secure and convenient place to take care of everything, whether you’re already a patient, have a loved one who is, or are interested in potentially becoming one. Browse mycarebyDignityHealth or create an account for more benefits. Welcome to Dignity Health. We believe that human connection is the foundation for healing. Download the my care. app and get connected today.