my care. by Dignity Health Reviews

Honestly havent had a good experience with Dignity Healthcare in the 10+ years I have had their coverage. The assistants who answer the phone calls are rude and dont want to help and would rather push you around to other people who dont want to help. Their automated phone system is beyond terrible, and you’ll be on hold for nearly an hour every time just for them to say they’ll call you back. When they do call back its hours later and they still dont have any more information than when you first called. It seems like they dont want you to get better, they just want to get you to pay as many copays as they can get out of you before you finally give up. And dont even think about trying to see a specialist, because they’ll argue with you about how YOU feel and just set you up with another pointless appointment to get another ridiculous copay put of you. Not at all satisfied and very unhappy with the company as a whole.

I’ve had this for a long time and when it first started way back I was able to use it now I can’t get in when I go into the office I ask for them to send me an invite they say they’ve sent me invites but never received a single one but i do get emails from dignity so why can’t I get the invite. So mycarebyDignityHealth site on my phone doing absolutely nothing for me

New app update is a big improvement. I can book my dr appointment, search for specialist within my neighborhood, pay my bill or even see a doctor over video chat. With the influenza & Coronavirus going around this is year. This Great app to connect to a medical doctor to get medical advice and diagnostic. Developers did a great job on mycarebyDignityHealth .

App will let me login and then wont next time. I use fingerprint login so should work every time. So I go to reset my password and it sends me email saying click on link to reset password on their secure site and link takes me to their homepage and not password reset. Tried several times with same results. So now waiting on phone for assistance. 1 hour later still waiting. App just doesn’t work right when you need it.

When mycarebyDignityHealth prompted me to decide if I wanted it to use my location (Always, While Using mycarebyDignityHealth , or Never), I selected “While Using mycarebyDignityHealth ”. However, mycarebyDignityHealth constantly gives me a notification when I get near a Dignity hospital, meaning it’s using my location even when I’m not using mycarebyDignityHealth . Violation of privacy. Not very dignified of them, nor is it “human kindness” to blatantly bypass someone’s settings. I already dislike Dignity, but this is over the top.

mycarebyDignityHealth just takes me back to the main website; there’s absolutely no reason for it. I attempted to confirm my email address in mycarebyDignityHealth , clicked on the link and it took me to...the website. Dignity has cycled through a series of websites, unnecessarily complicating access. This is more of the same. Good luck navigating the Byzantine online world of Dignity Health. BTW, I work in IT. God help anyone who may not have much online experience.

I agree with “KingOfTheAve”
mycarebyDignityHealth is TERRIBLE!
“User VERY Unfriendly!

This is by far the worst app on App Store. This should be illegal, it does not work, takes you back to webpage. I cannot believe I am wasting my time on mycarebyDignityHealth even writing this review, but I just want people to avoid the frustration I went through as a patient.

First, they make you re-verify all of your information and the only thing mycarebyDignityHealth is good for is checking appointment times! They need to learn from epic/my chart/Kaiser Permanente on how to run a proper health app that is user-friendly and works! Back to the drawing board please!

mycarebyDignityHealth is not user friendly and I’m in that millennial group where everything we do is with technology. So for my 63 year old mother it’s nearly impossible!

App doesn’t even allow me to login. If I ever loose my Safari link it could impossible to find it again

Good app. Great UI and easy to use.

Doesn’t work at all

Unreliable, won’t load. Useful 10-20% of time

mycarebyDignityHealth is pure crap. I am a software developer.

I got mycarebyDignityHealth for ease of use, but it was even more frustrating than the website. I was reading my lab results, and you can click each result for more info. After reading, the only option to get back to the results is to hit the back arrow. Does it take you to the prior screen? No, it actually logs you out, making you have to not only enter your username and password, but since it doesn’t store any information, you have to even enter your Mercy location again.

You and your ad company have produced THE MOST EFFECTIVE, POSITIVE AD WE HAVE EVER SEEN!
We chuckle along with the baby in the high chair as she spots the dog as it runs around the chair! Thank for bringing freshness and warmth into our home!

Not sure what to rate mycarebyDignityHealth. Logged in and paid the 59.00 to see a physician. Took my money (verifies by bank) and had me restart the program. Called customer support and apparently they have no access to refund the money or send you through to a doctor. Not sure what they’re even there for!?!?