Are you having issues? Select the issue you are having below and provide feedback to Traversa Ride 360.
- No clear way to contact the driver in case of delays or changes in pick-up/drop-off times
- No notifications for changes in bus schedules
- App requires active monitoring to get accurate information
- Notifications disappear too quickly to be read
- Pick-up/drop-off times randomly change without notification
- App focuses too much on the location of the bus rather than the safety of the children.
When I select the Country, nothing happens. I have un installed and re installed 3 times. School starts tomorrow and I have no idea what bus number my child is suppose to be on.
Downloaded app but getting error message “could not retrieve districts from your server
stopped working, reinstalled and now crashes when you touch keyboard to find school. Iphone 12
Not getting messages, notifications are on.
Complete guide to troubleshoot Traversa Ride 360 app on iOS and Android devices. Solve all Traversa Ride 360 app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tyler Technologies, Inc, developers of Traversa Ride 360.
Ride 360 can also utilize GPS data to give parents and guardians access to information on where their child’s school bus is, the planned bus path and what time it is expected to be at their scheduled bus stop. The Traversa Ride 360 mobile app provides secure access to student routing information, student scans as well as current bus location and planned bus paths*. Ride 360 provides quick access to your child’s routing information, which can include the bus stop, route, driver and bus number. School districts may also send notifications to subscribed users of Ride 360 to inform them of general information such as school closings and delays. Traversa Ride 360 relies on accurate information from the school district. As such, it is best to contact your school district if you have additional questions or concerns about the information presented on TraversaRide360 . * The availability of each feature is managed by your district’s transportation department.