Contact Traversa Ride 360 Support

The only way to know the arrival and departure times of the buses is to actively follow the bus icons and look at the app. Working parents have to work, not follow the app. If I look at the app when I am available, the information is not accurate. It shows the scheduled time, not actual. It shows my child was dropped off at school on time rather than having him left at the bus stop since the bus arrived after his connection bus left. Also, this app allows the school district to not have accountability for our children and their bus drivers. The department of transportation just states, “check the app often.” Not good enough. The bus drivers should stick to the schedule and not assume parents are chasing the buses. I don’t think apps like this should exist for children maybe public buses only. It puts fault on the kids and parents when we shouldn’t be following little bus icons around a digital map.

The concept of this app is great, but the functionality of this app is detestable. The ‘yellow bus’ seemingly only appears in the mornings, but not every morning. The notifications vanish before you have a chance to read them and the pick up/drop off times randomly change without notification so you never know if you’ve missed the bus or if it’s just running late. I think there is too much time being spent focusing on ‘where the yellow bus is’ rather than focusing on where the children themselves are. The app is useless if it doesn’t work as intended and based on the reviews I’ve read, it doesn’t.

I am constantly having issues with this app. I like the concept of being able to see where my kids bus is, but half of the time the bus doesn’t even show up on the map. The scans when he gets on and off the bus are rarely accurate as well. The transportation dept cannot even communicate with me through the app when I send a message. It will not let them respond so they have to email me separately. Update: new year and nothing has changed. We almost missed the bus because the gps showed the bus miles away. This can’t be the only service available. Terrible.