Are you having issues? Select the issue you are having below and provide feedback to Ballad Health.
- Continually freezes
- Error communicating with server
- Horrible on boarding process
- Inability to log in
- Useless when it doesn't work
wont go to login page. keep getting internal server error.
Complete guide to troubleshoot Ballad Health app on iOS and Android devices. Solve all Ballad Health app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wellmont Health System, developers of Ballad Health.
When you download the Ballad Health app to your mobile device, you get immediate access to secure online healthcare features, such as MyChart, guest bill pay, and Ballad Health Connected CareTM telehealth services. If patients want to receive healthcare from the comfort of home, Ballad Health Connected Care™ offers urgent care telehealth visits. You can request an on-demand urgent care appointment through the Ballad Health app for a number of medical conditions, such as hay fever, mild abdominal pain, pink eye, shingles and sinus infections, just to name a few. Open the Ballad Health app when you want to pay your medical bill as a guest without having to log in. The Ballad Health app makes paying your bill easy, fast and convenient, saving you a stamp and a trip to the mailbox. The MyChart online health management tool gives you access to your health record from anywhere there’s internet – 24 hours a day, 7 days a week. Just ask a Ballad Health team member for the appropriate paperwork to stay up-to-date on a loved one’s health record. You can also serve as a proxy with MyChart for another patient, your child or another adult for example. Once you have been scheduled for a telehealth visit, you will participate in a one-on-one video visit with a healthcare provider.