Contact PayMe by HSBC

Contact PayMe Support


Company Name:

About: Go cashless with PayMe! Pay businesses large and small with more than 60,000
outlets already accepting PayMe across Hong Kong. Accepted at businesses
across Hong Kong Check out just a few of the businesses that accept PayMe: -
Taobao - HKTVmall - McDonald's - foodpanda - Wellcome - Market Place - Klook -
Trip.



PayMe Customer Service 💢

Hard-to-find customer service info can be a red flag. Is PayMe Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Hongkong and Shanghai Banking Corporation Ltd.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit PayMe Website

Privacy Policy: https://www.personal.hsbc.com.hk/1/2/hk/privacy-security

Developer: The Hongkong and Shanghai Banking Corporation Ltd





Can I trust PayMe app?

Protect your data and wallet. We investigate the developer's website (Payme.hsbc.com.hk), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.6 out of 5

The most ridiculous financial app ever

2025-03-27

by Anisozygoptera

Not only the UI is user unfriendly especially for seniors but also so stupid that they let you register with mobile and email but don’t have the option to login through email. I have the problem of changing my mobile and they don’t have the option to login through email. I haven’t yet used it for many years and they would ask you last transaction date when you look for help…WTH

Bad Customer Service

2025-03-28

by Zen Nie

I can’t open an account because for some reason my cell phone number is already registered by another person... tried to edit the email but the page is frozen so I couldn’t submit a new email address associating with my cell phone number... no way to contact customer service for immediate help... must wait for them to get back to you... and the response is clearly not fast enough... very frustrating process!!! Totally unacceptable...

Waste of time. Use FPS from other banks much better

2025-03-29

by Melrose80

Totally inferior app. cannot even find contacts in my contact book

Someone paid me money here without me asking for it. Even though I had a balance it made me jump through hoops to access my money including linking a bank account just to transfer my own money to my wife. It’s basically inferior to FPS and already obsolete.




Have a Problem with PayMe by HSBC? Report Issue




Why should I report an Issue with PayMe by HSBC?

  1. Pulling issues faced by users like you is a good way to draw attention of PayMe by HSBC to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a PayMe by HSBC customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PayMe by HSBC.


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