🏷️ About: Go cashless with PayMe! Pay businesses large and small with more than 60,000 outlets already accepting PayMe across Hong Kong. Accepted at businesses across Hong Kong Check out just a few of the businesses that accept PayMe: - Taobao - HKTVmall - McDonald's - foodpanda - Wellcome - Market Place - Klook - Trip.
We Investigate the app owner's website (Payme.hsbc.com.hk), verify their legitimacy, and uncover hidden scams and complaints.
Hello,
Just want to let you know that my payment received record are disappeared after the bug today. Please let me know what should I do on my side!
Been trying to link PayMe to my HSBC account so that payment can come from that account and not a credit card. This requires a copy of your HK ID. Tried over 20 times with format that matches my statement and all I get is "this will take 1 working day " to process. Seriously? You already have a copy of my ID. It's never processes or worked. The UX design is flawed and not worth all the trouble.
Veeery bad experience, been asked to upgrade, and redirected to App Store, but PayMe is latest version already!!!!! No upgrade button shown!! Totally can’t open PayMe now. Still keep PayMe in my phone only because no other app in HK provides similar service as of now
I have received $500. I tried to transfer to my bank. The red transfer button does not respond. I tried other functions, the red button at the bottom never work. Now my money in the this app account cannot be moved or used. Very frustrating!!
I simply wanted to make a payment to someone but PayMe kept telling me to top up. In the end it took BOTH my payment and a set amount top up of my account, basically a double charge. Not at all my intention.
Useless piece of junk. The credit card limit of 1000 HKD per month is so ridiculously low as to make PayMe useless. In addition, it will not authorize joint bank accounts. So, you are forced to open an individual account in order to use PayMe . HSBC should be ashamed of putting this crap out, let alone advertising
PayMe worked fine until a few months ago when they added a facial recognition security feature. This feature does not work and I have not been able to access my account since. Garbage!
I signed up for this because I was pressured by my co workers for lunch. Now it’s the “official” app for an event and I can’t login because there is a pin required. You can’t reset your pin or even contact someone directly. I can’t use PayMe anymore and god only knows what would happen if someone had gotten access. Don’t use this garbage app, cash is easier and better.
I can’t open an account because for some reason my cell phone number is already registered by another person... tried to edit the email but the page is frozen so I couldn’t submit a new email address associating with my cell phone number... no way to contact customer service for immediate help... must wait for them to get back to you... and the response is clearly not fast enough... very frustrating process!!! Totally unacceptable...
Totally inferior app. cannot even find contacts in my contact book
Someone paid me money here without me asking for it. Even though I had a balance it made me jump through hoops to access my money including linking a bank account just to transfer my own money to my wife. It’s basically inferior to FPS and already obsolete.
Not only the UI is user unfriendly especially for seniors but also so stupid that they let you register with mobile and email but don’t have the option to login through email. I have the problem of changing my mobile and they don’t have the option to login through email. I haven’t yet used it for many years and they would ask you last transaction date when you look for help…WTH
After a recent upgrade PayMe can’t automatically create a link and open WhatsApp for you to send the link to a contact which isn’t already a this app friend/contact.
Convenient enough but why do you require us to input credit card info if we have sufficient balance in our this app account to cover our transfers? Seems a bit excessive to me
I have verified myself quite awhile ago and HSBC swiped me out with another verification. Fine it’s understandable and you know what? I can scan my identification at first and PayMe even asked you to lift up identification card but never scanned successfully. It makes me feel like an idiot and imagine this happened to an elderly…
Really enjoy PayMe, and it’s been gaining momentum, perhaps at a pace that the HSBC hadn’t planned. App often takes minutes to transact during peak periods or times out altogether. Developers need to add more capacity and also needs to improve logic and error handling when the transactions fail/time-out (i.e. duplicate top-ups).
PayMe is convenient but being able to see who my this app “friends” give money to or receive money from is creepy and unnecessary.
Absolutely convenient to pay others for split bills, group gift contributions etc. no need to go to the ATM to get cash and pay someone. Somehow find this more convenient that HSBC's EasyPay... but the social media aspects of this - having to add a comment when I pay someone is annoying - adds a few seconds to an otherwise fast experience. Good job and keep new features coming!
PayMe is (so far) works easily. I like how it can be used regardless of which bank you or your friends use. However, it should NOT be a form of social media. I do not think it is necessary for everybody to see who I am making payments to or receiving payments from. While I have MY privacy settings in place, some of my friends do not. It is annoying and I could care less about who my friend is paying or getting payments from. Please get rid of that; nobody needs to have their financial accounts out there for others to see. It is none of their business.
Absolutely incredible means of money transfer!
Well done Hsbc you finally made a simple easy to use payment app - If in HK download use as very easy to pay friends and family (and get payments)
PayMe by HSBC does not appear safe based on available data.
JustUseApp Safety Score for PayMe is 4.5/100.
This assessment is based on our NLP analysis of 2,540 user reviews.
Combined with the app store average rating of 4.6/5.
PayMe by HSBC does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for PayMe is 4.5/100 .
This conclusion is based on analysis of 2,540 user reviews.
PayMe collected the following data from you:
If you are outside of the Hong Kong, we may not be authorised to offer or provide you with the products and services available through this App in the country/ region/territory you are located or resident in.
Pay businesses large and small with more than 60,000 outlets already accepting PayMe across Hong Kong.
Get started paying friends, family and businesses in just a few minutes - all you need is your mobile number, email address and HKID.
The products and services represented within this App are intended for Hong Kong customers.
This App is not intended for distribution, download or use by any person in any jurisdiction or country/ region/territory where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
