Contact paysafecard Support

Definitely the worst payment processing app. Paysafecard forces you to “upgrade your status” after the first processed payment. It’s up to you to figure out what it means. Then you find out that you need to download the app and follow the instruction. But there is no instruction. There is not even a login process once you install the app. The only two options you are given is to check the ballance (which when you do gives you “you can use all your balance now” information) and find the place that sells cards near you. They don’t have life costumer service and they don’t reply to your emails in timely manner.

This app is useless in Utah. I went to 8 different stores that were shown to have the paysafecards and no one knew what I was talking about. I showed them the app to see if that would help and no one had any idea what it was or had heard about it. I then called 6 other stores and they did not know what paysafecard was. There should be a way to add funds to it from Apple Pay. I wasted so much time going to “Sales Outlets” near me that we’re shown on the app where they sold the paysafecards Their website also shows the same sales outlets. Worthless app and worthless website unless you actually have some that sells the paysafecards. DON’T WASTE YOUR TIME!

Back when the App used to work it was Amazing, however for 5 months now it is no longer working with my iPhone 12, the login option is completely missing. Contacting customer support several times did not bear any fruits either so I have just given up.