Are you having issues? Select the issue you are having below and provide feedback to Photo Backup.
- Stops finding the server even though the same IP can be accessed with web and qfile
- Nag pop-ups asking to "Go Pro" appear frequently
- Cannot recognize PNG files exported with Snapseed photo editor
- Requires payment to transfer files between hardware already purchased
- Not clear how data is used/stored during transfer process
- Does not support 2-step verification
Complete guide to troubleshoot Photo Backup app on iOS and Android devices. Solve all Photo Backup app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sonar Workshop, developers of Photo Backup.
E-Mail: app_dev@qnap.com
Website: 🌍 Visit Qsync Pro Website
Privacy Policy: https://www.qnap.com/go/before_buy/con_show.php?op=showone&cid=17
Developer: QNAP
Complete control over your backup. • Automatic detecting of your photos for backup. • Just one click, backup is started. Simple and clear. • The most reliable and fastest backup by using the native QNAP application interface. • Support of the HTTPS network protocol, the data transfer is secured. • Continue your backup where it remains in case of a cancellation or network interruption. • Solid reliability, recovery from network interruption or system instability. • Photo Quality: Backs up your photos in full, high, medium or low quality. • Find Imported Photo: Backs up new photos imported from other apps or devices. • Exclude: Excludes the photos you do not want to back up. • Newly Edited: When you edit a photo, the photo will be backed up again. • Photo Albums: Backs up and updates your photo albums. • Favorite Photos: Backs up and updates your favorite photos. • Version: Backs up original, edited or both versions of photos. • HEIC Convert: Backs up HEIC, converted JPG or both photos. • Video from Live Photo: Exports video from Live Photo and backs up both the video and photo. • Portrait Effect: Embeds portrait effect into portrait photo for backup. • RAW Photo Export: Exports the complete RAW photo data to a separate file. • All Photos in Burst: Exports all photos from the burst photo to separate files. • Hidden Photo: Option to back up photos that are hidden by the Photos app. • Automatic Backup: Backs up your photos in the background. • Notification: Reminds you to back up your photos. • Free Up Space: Frees up your iPhone/iPad's space after backup. • Family Sharing: Shares your purchase with your family. • Third-party apps have a limited time to run in the background. Photo Backup for QNAP is the easiest-to-use photo backup app with powerful features and rock-solid reliability. “Cannot live without once you have done it once. “I’ve backed up thousands of images and videos without issue. Very solid app. • Full of customizable options. Please back up all your photos in the foreground first. • To back up over the internet, your NAS needs to be directly connected to the internet.