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Summary of Photo Backup Problems 😠👌🔥

- Initial connection issues with Synology NAS

- Not all metadata, particularly location data, is preserved during transfer of photos from phone to NAS

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Common Photo Backup Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sonar Workshop, developers of Photo Backup.


Verified email ✔✔

E-Mail: support@synology.com

Website: 🌍 Visit Synology Photos Website

Privacy Policy: https://www.synology.com/en-global/company/legal/privacy

Developer: Synology Inc.


63.16% Contact Match

Developer: IDrive Inc

E-Mail: support@idrive.com

Website: 🌍 Visit IDrive Photo Backup Website



About this app

Complete control over your backup. • Automatic detecting of your photos for backup. • Just one click, backup is started. Simple and clear. • The most reliable and fastest backup by using the Synology application interface. • Support of the HTTPS network protocol, the data transfer is secured. • Continue your backup where it remains in case of a cancellation or network interruption. • Solid reliability, recovery from network interruption or system instability. • Photo Quality: Backs up your photos in full, high, medium or low quality. • Find Imported Photo: Backs up new photos imported from other apps or devices. • Exclude: Excludes the photos you do not want to back up. • Newly Edited: When you edit a photo, the photo will be backed up again. • Photo Albums: Backs up and updates your photo albums. • Favorite Photos: Backs up and updates your favorite photos. • Version: Backs up original, edited or both versions of photos. • HEIC Convert: Backs up HEIC, converted JPG or both photos. • Video from Live Photo: Exports video from Live Photo and backs up both the video and photo. • Portrait Effect: Embeds portrait effect into portrait photo for backup. • RAW Photo Export: Exports the complete RAW photo data to a separate file. • All Photos in Burst: Exports all photos from the burst photo to separate files. • Hidden Photo: Option to back up photos that are hidden by the Photos app. • Automatic Backup: Backs up your photos in the background. • Notification: Reminds you to back up your photos. • Free Up Space: Frees up your iPhone/iPad's space after backup. • Family Sharing: Shares your purchase with your family. • Third-party apps have a limited time to run in the background.  Photo Backup for Synology is the easiest-to-use photo backup app with powerful features and rock-solid reliability. “I tried a couple apps and conclude this is the best alternative. “Really straightforward and reliable .... I am impressed! “Been using for several years and this works great. “Amazing app for Synology. Worry free backup! • Full of customizable options.  Please back up all your photos in the foreground first. • To back up over the internet, your NAS needs to be directly connected to the internet. • QuickConnect is not available for third-party applications.