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⚠️ Most reported problems ⚠️

Not working
60.6%

Crashes
15.2%

Login
12.1%

Account
6.1%

problems reported in the last 24 hours

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Common MVV-App Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Muenchner Verkehrs- und Tarifverbund Gesellschaft mit beschraenkter Haftung (MVV), developers of MVV-App.




About this app

It provides travel information for the entire public transport network in Munich and the surrounding regions (districts of Dachau, Ebersberg, Erding, Freising, Fürstenfeldbruck, München, Starnberg and the norhern part of Bad Tölz-Wolfratshausen) – no matter whether you go by train, (sub)urban railways, underground, tram or bus.  Besides, the MVV-App provides additional information on public transport in the entire Greater Munich Area, such as public transport and tariff maps as well as any changes in the timetables.  The MVV-App is a journey planning application created by the Munich transport association (Münchner Verkehrs- und Tarifverbund, MVV).  In addition, the MVV-App provides you with various public transport network plans and tariff maps.  The journey planner will help you to find the quickest route from A to B – in many cases with real-time information.  Save and label your favorite trips, get further information about your journey, share your trips or enter them into your calendar to be notified in time.  With just a few clicks you can purchase mobile tickets directly from the journey planner.  Register once within one of the listed shops (identical range of tickets) and choose your ticket before starting your journey.  Register once and you have the option to either buy the single trip tickets or you can choose to buy one of our day tickets for your stay in Munich.  Just enter the name of a stop, a point of interest or any desired address in Munich or the surrounding districts as your starting point or destination.  With menu item “Tickets” you can purchase selected MVV tickets as mobile ticket.  The MVV-App also helps you buy the correct ticket for the selected journey.  The departure monitor indicates the next departures and/or arrivals from a stop or the stops in the neighborhood of your current location in real-time (where available).  With the MVV-App you can also purchase selected MVV tickets with your smartphone or tablet on the go.  If you choose the appropriate settings, you can for example avoid stairs during your trip or prefer less walking time over the quickest connection.  For example: the general plan of the regional train, suburban train and underground in the entire MVV area.