Ever app not working? crashes or has problems?

Ever Status

Last Updated on 2019-04-25 by Everalbum, Inc.

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Common Ever Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ever app on iOS and Android devices. Solve all Ever app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ever iPhone Issues and Solutions

Ever iOS app crashes, not working, errors
Ever iOS app network issues
Ever on iOS has black/white screen

Ever Android App Issues and Solutions

Ever has errors/crashing/not working
Ever server network connectivity issues
Ever has black screen

Ever iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ever app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ever app crashes or not working on Iphone (iOS):

Close and restart the Ever app on iPhone
Update Ever app to the Latest Version for iOS
Uninstall and reinstall Ever iPhone app
Update your iPhone to the latest iOS version

Fix Ever on iPhone unable to connect to server/internet connection issues::

To resolve Ever network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ever black/white screen (blank screen) on iPhone:

Follow the Ever iOS app troubleshooting guide Here →

Ever Android App Issues and Solutions

Fix Ever not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ever app issues:

Force Stop the Ever App
1. On android, goto "Settings" » click Ever app. » click "Force Stop".

Update Ever to the latest version on PlayStore

Clear Ever App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ever app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ever.

Fix Ever unable to contact server/ Ever internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ever » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ever » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ever on android.

Solve Ever black/white screens issue on Android:

Follow the Ever android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Everalbum, Inc., developers of Ever.

Verified email

Contact e-Mail: [email protected]

About this app

If you choose to upgrade to this app Plus, you will receive a free trial that provides unlimited full-resolution photo and video backup for 7 days. You can then free up space on your device by removing photos from your camera roll. Questions? this app will always backup your high-resolution photos. At the end of the trial period, your subscription will automatically renew each month at a price of $11. 99 per month unless canceled at least 24 hours before the date of renewal. Across devices and photo sources, this app automatically backs up your photos and videos so you can access them at any time. this app protects your life's photos so you never have to worry about losing them. You can manage your iTunes subscription in Ever Store settings after purchase.