21Alive News app not working? crashes or has problems?

21Alive News Status

Published by Quincy Newspapers, Inc. on 2023-11-09

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Common dislikes about 21Alive News app

- Live video does not work with VoiceOver, making it inaccessible for blind users

- App has issues loading after the last update

Have a Problem with 21Alive News? Report Issue

Common 21Alive News Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 21Alive News app on iOS and Android devices. Solve all 21Alive News app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

21Alive News iPhone Issues and Solutions

21Alive News iOS app crashes, not working, errors
21Alive News iOS app network issues
21Alive News on iOS has black/white screen

21Alive News Android App Issues and Solutions

21Alive News has errors/crashing/not working
21Alive News server network connectivity issues
21Alive News has black screen

21Alive News iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 21Alive News app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 21Alive News app crashes or not working on Iphone (iOS):

Close and restart the 21Alive News app on iPhone
Update 21Alive News app to the Latest Version for iOS
Uninstall and reinstall 21Alive News iPhone app
Update your iPhone to the latest iOS version

Fix 21Alive News on iPhone unable to connect to server/internet connection issues::

To resolve 21Alive News network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 21Alive News black/white screen (blank screen) on iPhone:

Follow the 21Alive News iOS app troubleshooting guide Here →

21Alive News Android App Issues and Solutions

Fix 21Alive News not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 21Alive News app issues:

Force Stop the 21Alive News App
1. On android, goto "Settings" » click 21Alive News app. » click "Force Stop".

Update 21Alive News to the latest version on PlayStore

Clear 21Alive News App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "21Alive News app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 21Alive News.

Fix 21Alive News unable to contact server/ 21Alive News internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 21Alive News » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 21Alive News » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 21Alive News on android.

Solve 21Alive News black/white screens issue on Android:

Follow the 21Alive News android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Quincy Newspapers, Inc., developers of 21Alive News.

26.09% Contact Match

Developer: Quincy Media, Inc.

E-Mail: [email protected]

Website: Visit 21Alive News Website

About this app

ABC21 News provides the latest breaking news, weather and Sports all at your fingertips.