MyHealth BofA Status

Last Updated on 2024-04-05 by Bank of America

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Common MyHealth BofA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyHealth BofA app on iOS and Android devices. Solve all MyHealth BofA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyHealth BofA iPhone Issues and Solutions

MyHealth BofA iOS app crashes, not working, errors
MyHealth BofA iOS app network issues
MyHealth BofA on iOS has black/white screen

MyHealth BofA Android App Issues and Solutions

MyHealth BofA has errors/crashing/not working
MyHealth BofA server network connectivity issues
MyHealth BofA has black screen

MyHealth BofA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyHealth BofA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyHealth BofA app crashes or not working on Iphone (iOS):

Close and restart the MyHealth BofA app on iPhone
Update MyHealth BofA app to the Latest Version for iOS
Uninstall and reinstall MyHealth BofA iPhone app
Update your iPhone to the latest iOS version

Fix MyHealth BofA on iPhone unable to connect to server/internet connection issues::

To resolve MyHealth BofA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyHealth BofA black/white screen (blank screen) on iPhone:

Follow the MyHealth BofA iOS app troubleshooting guide Here →

MyHealth BofA Android App Issues and Solutions

Fix MyHealth BofA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyHealth BofA app issues:

Force Stop the MyHealth BofA App
1. On android, goto "Settings" » click MyHealth BofA app. » click "Force Stop".

Update MyHealth BofA to the latest version on PlayStore

Clear MyHealth BofA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyHealth BofA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyHealth BofA.

Fix MyHealth BofA unable to contact server/ MyHealth BofA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyHealth BofA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyHealth BofA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyHealth BofA on android.

Solve MyHealth BofA black/white screens issue on Android:

Follow the MyHealth BofA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bank of America, developers of MyHealth BofA.

About this app

Our secure app makes managing your health and benefit accounts easy through real-time access and intuitive navigation to all your important account information on the go!