NBA MyHealth app not working? crashes or has problems?

NBA MyHealth Status

Last Updated on 2023-08-03 by NBA Properties

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Common NBA MyHealth Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NBA MyHealth app on iOS and Android devices. Solve all NBA MyHealth app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NBA MyHealth iPhone Issues and Solutions

NBA MyHealth iOS app crashes, not working, errors
NBA MyHealth iOS app network issues
NBA MyHealth on iOS has black/white screen

NBA MyHealth Android App Issues and Solutions

NBA MyHealth has errors/crashing/not working
NBA MyHealth server network connectivity issues
NBA MyHealth has black screen

NBA MyHealth iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NBA MyHealth app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NBA MyHealth app crashes or not working on Iphone (iOS):

Close and restart the NBA MyHealth app on iPhone
Update NBA MyHealth app to the Latest Version for iOS
Uninstall and reinstall NBA MyHealth iPhone app
Update your iPhone to the latest iOS version

Fix NBA MyHealth on iPhone unable to connect to server/internet connection issues::

To resolve NBA MyHealth network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NBA MyHealth black/white screen (blank screen) on iPhone:

Follow the NBA MyHealth iOS app troubleshooting guide Here →

NBA MyHealth Android App Issues and Solutions

Fix NBA MyHealth not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NBA MyHealth app issues:

Force Stop the NBA MyHealth App
1. On android, goto "Settings" » click NBA MyHealth app. » click "Force Stop".

Update NBA MyHealth to the latest version on PlayStore

Clear NBA MyHealth App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NBA MyHealth app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NBA MyHealth.

Fix NBA MyHealth unable to contact server/ NBA MyHealth internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NBA MyHealth » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NBA MyHealth » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NBA MyHealth on android.

Solve NBA MyHealth black/white screens issue on Android:

Follow the NBA MyHealth android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NBA Properties, developers of NBA MyHealth.

About this app

The MyHealth app is a tool that enables users to track and report temperature and viral symptoms to assist teams in promoting safe access to team facilities. • Ability for team medical staff to review and monitor athletes’ health information (e. g. MyHealth has been customized for use by NBA teams.