MyHealthONE app not working? crashes or has problems?

MyHealthONE Status


I have a problem with MyHealthONE

Are you having issues? Select the issue you are having below and provide feedback to MyHealthONE.




⚠️ Most reported problems ⚠️

Not working
40.0%

Something else
40.0%

Login
13.3%

Crashes
6.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MyHealthONE Problems 😠👌🔥

- Unable to get past loading screen after choosing state and hospital

- Unable to add dependents

- Daily provider reports unavailable for more than three months

- No explanation for why this happened and when it will be fixed

  6 Reported Issues: 😵🆘🛟🚨📢

Lisa
2024-06-05

The app has not been working for me properly. Most of the selections are not even showing on the screen that should be showing. My provider sent me a new link so I can try to restart the app and it is still not working properly. The app is useless to me at this point.

Robin Odle
2023-10-18

Hi, I tried to look at my pathology reports from 10-10-23 but all day long the screen just keeps showing a wheel turning in circles

Thaleigha Pereira
2023-09-20

Im trying to login so I can pay my bill but the app is not working

Julia Durning
2023-08-30

I have been having an issue every time I sign on for over 2 weeks. It says error loading health record, I used to be able to see records before the 10th of August and have been to the ER 3 times since and can not access my health records. I have contacted them but they have not fixed the problem. I need my records. I have requested them from the hospital but it will take a couple weeks to get them. So frustrating. I can not be the only person that this has happened to. It is not my browser or computer. I can access my husband's records using the same computer and browser.

Nicole González
2023-07-17

Not able to register. I need my medical report and I’m not in the states.

Frederica Foster
2022-03-07

For over an hour I have waited for a response to 855 422 6625. I am trying to communicate with St. David's North Austin for the benefit of creating an account for Isidro Gonzalez. His next appointment is March 25, 2022. Please call me at 325-248 3695. Frederica Foster 325-248-3695 If no response to this request is given, we can no longer communicate with you.

Showing 1-6 of 6

Have a Problem with MyHealthONE? Report Issue




Common MyHealthONE Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HCA Healthcare, developers of MyHealthONE.




About this app

The easy-to-navigate healthcare mobile app lets you manage your health information and track your health journey in one convenient place.  Whether you are managing your own health or that of a loved one, this app is the partner you need in the healthcare journey.  It's healthcare on your terms, when you need it.  Secure and straightforward, just how healthcare should be.  this app simplifies the patient and caregiver experience.