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⚠️ Most reported problems ⚠️

Connection
40.1%

Not working
25.3%

Login
13.5%

Screen
7.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of H Band Problems 😠👌🔥

- Some of the data sets are in Mandarin.

- The app needs some work to fix bugs.

- It doesn't match what my sleep time it says 8.6 hours on my band but only shows 55 mins on my band.

  82 Reported Issues: 😵🆘🛟🚨📢

Matthew D. McGuire
2022-10-22

H Band cannot connect to suinsist watch. Asking for 4 digit password I never had to setup before. Cannot reset or anything.

Henryk
2022-10-17

E400 smartwatch. Always appears message- An unaxpecting error ... when I try to use personal setting of blood glucose monitoring. But personal setting of blood pressure works correctly. Build version: 8.4.5 Current date: 2022-10-17 20:02:42 Device: Samsung SM-J530F Stack trace: java.lang.NumberFormatException: For input string: "8,5" at sun.misc.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:2043) at sun.misc.FloatingDecimal.parseFloat(FloatingDecimal.java:122) at java.lang.Float.parseFloat(Float.java:451) at com.veepoo.hband.activity.connected.setting.BloodGlucoseSettingActivity.onClickEvent(BloodGlucoseSettingActivity.java:159) at com.veepoo.hband.activity.connected.setting.BloodGlucoseSettingActivity_ViewBinding$1.doClick(BloodGlucoseSettingActivity_ViewBinding.java:42) at butterknife.internal.DebouncingOnClickListener.onClick(DebouncingOnClickListener.java:18) at android.view.View.performClick(View.java:7357) at android.widget.TextView.performClick(TextView.java:14263) at android.view.View.performClickInternal(View.java:7323) at android.view.View.access$3200(View.java:849) at android.view.View$PerformClick.run(View.java:27895) at android.os.Handler.handleCallback(Handler.java:873) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loop(Looper.java:216) at android.app.ActivityThread.main(ActivityThread.java:7266) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:494) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:975)

Rosario Seta
2022-10-07

I forgot the password of Smartwatch it cannot connect to the app always asking 4 digital password how can fix this i alt try the 0000 password but still smart watch can’t sync to the fitness app

Rosario Seta
2022-10-07

The smart watch not be able to connect to the app to reset the password I forgot the 4 digital password to connect

Jeanna M Maines
2022-09-02

Weather doesn't show on my watch. Says no data

Etienne Aube
2022-08-30

Purchased a smartwatch model F22R and everything seems to work perfectly except the weather will not show up. I've tried every possible ways to fix this but still no weather showing. I've resetted the watch and the app several times to no avail. Unless my country location is not available in your app or something else I can't get the weather at all. Please help.

Linda King
2022-08-25

iPhone is not recording data.

Tonya
2022-08-13

My data- heart rate, blood pressure, sleep, and steps, are not showing in the h band app. I can see them on my phone. I tried to reset, uninstalled the app, and even did factory reset. Nothing is working. I have a heart condition and I have to keep track of heart rate and blood pressure. Why I purchased a smart watch. I would like to know why it's not working. Thank you, Tonya Miller Miller.tonyam18@redacted 336-459-8111

Sue Barber
2022-08-03

This is the second H Band l have had. The first one was replaced after 5 months due to the charging connection snapping. The replacement l have had for 2 months - the same thing has happened. I am careful when it comes to taking off the strap for charging. Strap had never fitted properly from start.

KATIE GREGORY
2022-08-03

Won't snyc HR or sleep

John S Graham
2022-07-30

When I try to use the egg function, it starts then stops and gives a "falling off of leads" error. How to fix.

Debra Young
2022-07-29

Hband app not logging heart rate data

Richard
2022-07-22

The app shows sleep information but not steps or heart rate Help

Richard
2022-07-22

The app shows sleep information but not steps or heart rate Help

Joyce Hibshman
2022-07-13

I need a 4 digit # to reconnect…what is it?

Matt
2022-07-04

H band is asking for a 4 digit password I never made,to connect to my watch. Cannot connect without it. Terrible product

Gine Hinrich
2022-07-01

H Band does not connect to my Samsung S8 anymore - used to be ok before. I re-installed app, also re-started my phone and band. When clicking on connect in app - it just circles and nothing happens. Cannot longer use as it cannot connect to my cell phone.

Paul McQueen
2022-06-18

H band will not connect. App has been deleted and reinstalled, band has been reset, Bluetooth shows connected but band circles in connecting mode with no movement.

Songezo
2022-04-12

I'm struggling to reset my password as I was unable to connect the smartwatch to the app it needed 4 digital to connect.

Venkatesan Arumugam
2022-04-05

I am unable to connect Blackview smart watch R7 pro. It was not at all connecting all setting make okay permission allowed but still R7 rpo watch not paring with H-Bad app, where as other R1, R3, R5 are connecting

Carmel Silver
2022-03-25

I can't get the App to connect to my watch. At first it worked, but about a week ago, it said it was not connected, even though the phone showed that it was connected. So I forgot it in the phone, updated the phone, deleted the app, re-installed the app, but it keeps asking for a password. I put in 0000, but it doesn't work. It does not show up on my iphone's bluetooth.

Evelyn Boss
2022-03-13

Wouldn't let me log in so I tried to reset password and it timed out. Deleted app and installed again...still won't recognize or let me change password...I can't adjust the time unless it sincs with phone

Showing 61-82 of 82

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Complete guide to troubleshoot H Band app on iOS and Android devices. Solve all H Band app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. H Band iPhone Issues and Solutions

  2. H Band Android App Issues and Solutions
       


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About this app

Continued use of GPS running in the background can dramatically decrease battery life. 2.