H Band Status

1) Sleep is way off. I go to bed at 8 or 8:30 and logs me asleep anywhere from 11-1, and my fitbit shows all of my deep sleep is in those early first few hours. I am showing about half my actual hours on hband. For this reason, I decided to charge my hband at night and use my fitbit band to log my sleep more accurately. 2) The BP, HR, AC1, Oxygenation not reporting on app although recorded a number of time on the wrist band. 3) The charging mechanism is awkward and keeps falling off the device. 4) There needs to be a way to add steps logged from another device if I have to take this one off to charge. There is no online interface to do this like on fitbit. Please add an computer online version too and the ability to add sleep hours and/or steps if needed for this reason. 5) When these issues are fixed, please provide a way for us to run an update to include these fixes when we open the app. Thanks!!

Sleep time way off. I go to bed at 9 pm and it shows I went to bed after 1 AM

Requires an unknown 4 digit password to reconnect to watch (GTR). The time on the watch is incorrect. Cannot connect watch to iPhone because of unknown password. Watch is now useless.

watch works fine, at fraction of price of fibit. it would be nice to have more choices of watch display. what does the interlocking chain icon represent?

I bought this specifically for the blood glucose monitoring, however I am not seeing that section as I scroll through all the different functions. How do I get this included into my stats?

Having issue with my profile. I keep setting "MALE" in my profile on the app but the watch still shows "FEMALE" How can I get the watch to sync this info with the info on the app?

My hband Oxygen meter always goes from 99% to 96%, even when my oxymeter says a different number. How do I get it to read accurately? That and the blood glucose meter are why I bought this watch!

My iPhone 12 see the phone but does not connect ! Phone shows on itself that his Bluetooth is disconnected , how do I switch the blue tooth on as I can not connect my phone to the iPhone

My new H Band watch keeps sending “disconnect” signals. What’s wrong?

1. Glucose reading is not in mg/dL (medical standard) 2. H band app requires smart phone, not compatible with tablet 3. "Sleep" and "activity prompt" do not recognize people who sleep during the day and work at night; it thinks I was "sleeping" and totally misreads REM/light/deep sleep while I'm working. When I try to set the activity reminder it tells me the times I select are "not reasonable" when they are perfectly reasonable for someone whose first meal of the "day" is supper and final meal is breakfast before going to bed.

I want to change my glucose readings from mmol/l to mg/dl

After downloading app using QR code on My Motorola Z force phone, h band is running in the background but does not display a user interface. Therefore I cannot connect to Bluetooth

My watch screen is all jumbled and streak y and will not reset...nothing has been done to the watch and I have had it for two days

My pedometer is inaccurate, it is off by over 2000 steps. Not sure about other accuracies. I will write again if I find other problems.

Just received and set up h band with iPhone. No glucose data on phone and no option for continuous monitoring of glucose as advertised

I have no blood glucose interface.

2 issues 1) H band will not run on my Galaxy Tablet 5se. If it's not compatible, what app should I use for that device? 2) H Band or FITVII not recording all of the time I slept. Am I doing something wrong or is this a known issue?

Password format error? Password not allowing reset. Trying to login

I cannot get the sleep to accurately start when I go to sleep

I would like you to expand your watch faces to include the various holidays and seasonal pictures. I understand that I am able to set a photo as a watchface but would rather have preset ones to choose from the app. Thank you

My H Band doesn’t record Sleep

I charged my H Band for the first time in about 5 years. It will not connect to my Samsung Galaxy S22. I've turned blue tooth on and off on the phone and powered the watch off several times. What else can be checked?

bought a new samsung A53 phone. H band app will not allow me top set password after using 4 digit code to rest password. Message states Network unavailable. Removed and reinstalled app and the same happens. Liked the watch and app until this happened. Please advise me and help, Thank you

Its recording my heartrate and sleep but not my blood pressure readings. I've reset it and still nothing.

Requires an unknown 4 digit password to reconnect to Bluetooth . Can’t use the product without this information which is not provided with the watch

Sleep mode won’t activate Everything else seems OK

Watch display all the alerts but SMS. Check everything related and everything is ON. Any recommendations?

Mh band keeps saying connection successful on and off

The app does not send reset code to my email. Can I get the right user email I’d?

The device will not charge