Are you having issues? Select the issue you are having below and provide feedback to UPMC AnywhereCare.
- Setting up the app can take some time and may require tech support
- Requires payment information before seeing a doctor
- Some users may experience difficulty with the app's interface, such as obscured text entry boxes
- Some doctors on the app may not be helpful or may be rude to patients
App keeps spinning as I wait, been an hour.
Complete guide to troubleshoot UPMC AnywhereCare app on iOS and Android devices. Solve all UPMC AnywhereCare app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at UPMC, developers of UPMC AnywhereCare.
Because symptoms can strike anytime, UPMC AnywhereCare offers quick 24/7 virtual video visits with a diagnosis and care plan that fit in your schedule. Whether you’re at home, at work, traveling or it’s the middle of the night, UPMC AnywhereCare offers patients with non-emergency symptoms quality care online quickly. Download the free UPMC AnywhereCare app and have round-the-clock access to a medical professional at your fingertips. Connect with an online healthcare professional in an affordable, convenient and secure way using your smartphone or tablet. You must be over the age of 18 to use UPMC AnywhereCare for yourself or a minor 3 years or older. If you think you are experiencing life-threating symptoms, call 911 or seek immediate medical attention. Your information is kept private and your connection is secure and HIPPA compliant. No germ filled waiting rooms, traffic or parking hassles. If needed, prescriptions can be sent directly to your pharmacy. If you use Apple Health, you can choose to share your health information with the doctor during your video visit, such as heart rate, blood pressure, body temperature, blood glucose levels, weight, nutritional information, and respiratory rate.