Contact UPMC AnywhereCare Support

by Gskiii

So right now this Write a Review box requires me to use the virtual keyboard on my iPad rather than the Bluetooth keyboard. Also when setting up the virtual appointment the text entry box with the switch signifying that I read and understood the privacy agreement was obscured by the green continue button. Also, my appointment would have been delayed by 30 minutes if I even tried to quickly scan the legal document that is the privacy agreement. I’m dropping the 3 stars for the green continue button obscuring the switch for privacy agreement- if I hadn’t managed to switch it to yes I wouldn’t have been able to use my iPad for the visit.
The lack of Bluetooth keyboard support here may not be your fault.

by Bree8593

There are certain doctors on the app who won’t even let you speak. You’re told to use this app instead of wasting a trip to urgent care and it’s cheaper for your insurance. Brittany bohem on here is just rude and crude any time I’ve gotten her. She told me tonight they don’t treat my condition when just a few weeks ago they did. Instead she’s left me with a visit for nothing, even more frustrated, and going to urgent care in person. All I need is an antibiotic. She is truly unprofessional. They need to have more than one doctor on call over night so we have a choice. She is AWFUL AND ALWAYS ON. They have no option for on app comments or concerns so I suppose it goes here. If you download do not use Brittany B!!

by TREE-TREE-TREE

Considering how technology can make life easier, I found the setup of this app disconnected and error prone.
After providing my UPMC insurance information to this UPMC Anywhere Care app, I was troubled that I had to manually enter every last character of my insured dependent children’s information into this app. This app DID take the time to connect with my insurance to notify me that I had made an error, but didn’t provide the opportunity to simply import my dependent children’s insurance information correctly and in one step.

I have not yet had the need to use the app for its primary purpose, so I cannot comment on it’s performance otherwise.