Sunoco app not working? crashes or has problems?

Sunoco Status

Published by on 2023-12-15

Now with Sunoco Go Rewards, a mobile app gas rewards program that saves you
3¢/gal. Find a participating station, redeem grocery rewards, and pay
touch-free.


I have a problem with Sunoco

Are you having issues? Select the issue you are having below and provide feedback to Sunoco.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
212.5%

Not working
50.0%

Login
37.5%

Connection
12.5%


Reported Issues: 17 Comments

By Brian K Stucky   1 month ago


App was working fine on Samsung S23 Ultra phone. Purchased a new Samsung S24 Ultra. Have installed and un-installed several times. Trying to log in the app hangs with a "network connection error". Need resolution soon or I'm going to Shell!

By Chris   2 months ago


App doesn't work for almost 2 weeks. Sunoco Mobile App Currently Unavailable. Is anyone one working on fixing that issue and when can we expect to be fixed.

By Michael Connelly   2 months ago


Sunoco mobile app currently unavailable

By Barbara Wynne   2 months ago


Sunoco app has not worked for over a week now. It just says Sunoco Mobile App currently unavailable, Sorry for the inconvenience. The only reason I buy Sunoco gas is the app. If it doesn't work I guess I will look for an alternative.

By henry   2 months ago


Sunoco app really worked well, for a while. It's been about a week that I've been trying to use it and still no go. I use the app for the discount and today I really got raked over when the gas station next door was $.10 a gallon cheaper and still purchased at SUNOCO. going back to Exxon/Mobil app, that still works!!

By Adam H   2 months ago


Sunoco App not working for a week now. Will this be fixed. I signed up for the discount linking my bank account and it hasn't worked since. When will it be fixed??

By Melanie   2 months ago


My Sunoco app is not working. Why?

By William milosh   2 months ago


App unavailable for a week now. Uninstall reinstall and clearing cache didn't change anything. Going back to Shell gas.

By Dale Coleman   2 months ago


The Sunoco app has not worked for days, maybe a week now. Do you want me to stay as a Sunoco user. The only reason I buy your gas is the app. I will look for other options if it is not going to work for me. I use the grocery rewards, but there is no reason to shop at Shop and Save if I don't get to use the rewards.

By John Wier   3 months ago


It says “Sunoco Mobile App currently unavailable. Sorry for the inconvenience. Please check back soon.”grading iPhone to IOS 17.3 the application will not open.

By Sonia Alicea   5 months ago


I can't seem to be able reinstall the sunoco app on my new phone. It reads network not connected, but that is not true.

By Bob   5 months ago


I have been getting a network connection error. I have tried the steps on android but still getting the same error. It has been working fine up until about a month ago.

By Hanna   8 months ago


The Sunoco app only ever stays on the loading screen and doesn’t progress past the open screen

By June Gilbert   10 months ago


I have been unable to use you Sunoco app at the pump especially when you offered it as a great addition to our business with you! I have written THREE times without resolution. First phone call we confirmed I was entering the right account number. Second reply stated the app doesn't ask for the account number...but my app does!!!! What a pain in the butt. What is the answer?

By Chrissy Shuster   11 months ago


I recently got a new phone. I had to add my sunoco card to app. The card will not add. Ihave been calling sunoco customer service for two weeks and get told I have to wait 24 hours before I can add the card again. No one actually adresses the issue! My husband got the same phone and he cannot add his sunoco card either! He found out that he can download the app and add the card on his Iphone and Ipad but not on our Galxy phones for driod based pad. He also figured out he can add any other card tothe app except the sunoco card!

By Tim Faneuff   1 year ago


Haven't been able to login to my sunoco account for at least 2 days. Today is 4-2-23

By Jack Mulhall   1 year ago


My Sunoco Go app stopped working approximately 1 month ago. After several conversations with Sunoco Customer Service and Citibank Customer Service it was determined that my method of payment (Sunoco gas card) was compromised in the application's wallet. I was assured by both parties that the issue had been resolved however I attempted to use that app earlier today and it still fails to function properly. Specifically, once I sign on to the app at the Sunoco retail location, the retailer's name and address pops up on the bottom of the screen and prevents me from selecting "pay at the pump" or "pay in store". I'm at the point where I'm considering deleting the app in its entirety and simply resorting to my gas card which has never given me a problem.


Common dislikes about Sunoco app

- Setup was a nightmare

- Required verification codes not sent

- Customer service not helpful

- App fails to scan rewards card

- Error message when trying to contact app developer



Have a Problem with Sunoco? Report Issue

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Common Sunoco Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sunoco app on iOS and Android devices. Solve all Sunoco app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Sunoco iPhone Issues and Solutions

  2. Sunoco Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stuzo, LLC, developers of Sunoco.


Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Stuzo, LLC

E-Mail: [email protected]

Website: Visit Sunoco Website



About this app

You can stack your credit card savings with your this app Go Rewards discount to get the best price on fuel. • Pay touch-free at the pump and in the store, using your preferred method of payment (accepting all major credit cards like the this app Rewards credit card, debit cards, this app gift cards, Apple Pay, and Google Pay). • Redeem grocery store rewards for gas discounts. • Redeem this app Go Rewards right in Sunoco , no gas rewards card necessary. • Be the first to know about exciting new updates. • Go grocery shopping at your favorite participating store (see a full list of our participating partners at this app. com). • Link your grocery store rewards program account in Sunoco to save at the pump. • Pay for gas using the this app app and select your grocery rewards to redeem. • The more you spend, the more you save per gallon. • Get 3¢ off per gallon in gas station rewards. • Fuel twice per calendar month to keep your discount going. • Link and pay with your this app Rewards credit card to save an additional 5¢ per gallon. • Apply for the this app Rewards gas credit card in Sunoco . • Link your this app gas rewards credit card as your preferred payment method. • Every time you fuel using this app Go Rewards, you’ll automatically stack both discounts when paying with your this app gas rewards credit card. • Get touch-free payments at the pump, no cash or credit card needed. • Redeem rewards without using any additional cards. • Pump, pay, and save.  Easily link and unlink major credit cards, this app Rewards credit card, debit cards, this app gift cards, Apple Pay, and Google Pay. • Quickly locate the nearest participating this app gas station.  It’s the best way to save on gas, and the fastest. • Save 3¢ per gallon of gas, every day, with 
this app Go Rewards. • Sign up for the this app Rewards gas credit card to save even more.  Find a participating station, redeem grocery rewards, and pay touch-free.  All within the this app gas rewards app. • Store all your digital receipts in one place.  Now with this app Go Rewards, a mobile app gas rewards program that saves you 3¢/gal.  Add a this app credit card to save even more.  Fast, convenient fuel whenever you need it. *For more information and frequently asked questions, see the terms and conditions, and email us at customerfirst@this app. com or call 1-800-this app-1.  Records of every purchase made with Sunoco will be there for you whenever you need them. • Pay securely with whatever method you prefer.  Your feedback helps us provide the best customer experience possible.  Sunoco will be updated frequently.  Keep checking for 
great new features. 



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