Scout app not working? crashes or has problems?

Scout Status

Published by Telenav, Inc. on 2023-04-04

Scout is not just the navigation app! Scout is a copilot and personal driver’s
assistant! Scout will help help you to navigate faster, easier and safer! Drive
safer - Learn more about your driving habits and understand you driving
behavior! Find out how often you speed, hard brake, accelerate and more!
Navigate easily – Keep your eyes on the road and hands on the wheel and get
where you need to go with the turn-by-turn.

I have a problem with Scout

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User reports:
App has problems

User reports 2

problems reported in the last 24 hours

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Most reported problems

Account

50.0%

Not working

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Common dislikes about Scout app

- Social media features

- Prompts for phone number

- Information is shared

- Warning not to use while driving

Have a Problem with Scout: Maps & GPS Navigation? Report Issue

Common Scout Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scout app on iOS and Android devices. Solve all Scout app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scout iPhone Issues and Solutions

Scout iOS app crashes, not working, errors
Scout iOS app network issues
Scout on iOS has black/white screen

Scout Android App Issues and Solutions

Scout has errors/crashing/not working
Scout server network connectivity issues
Scout has black screen

Scout iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scout app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scout app crashes or not working on Iphone (iOS):

Close and restart the Scout app on iPhone
Update Scout app to the Latest Version for iOS
Uninstall and reinstall Scout iPhone app
Update your iPhone to the latest iOS version

Fix Scout on iPhone unable to connect to server/internet connection issues::

To resolve Scout network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scout black/white screen (blank screen) on iPhone:

Follow the Scout iOS app troubleshooting guide Here →

Scout Android App Issues and Solutions

Fix Scout not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scout app issues:

Force Stop the Scout App
1. On android, goto "Settings" » click Scout app. » click "Force Stop".

Update Scout to the latest version on PlayStore

Clear Scout App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scout app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scout.

Fix Scout unable to contact server/ Scout internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scout » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scout » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scout on android.

Solve Scout black/white screens issue on Android:

Follow the Scout android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Telenav, Inc., developers of Scout.

Verified email

Contact e-Mail: [email protected]

52.63% Contact Match

Developer: Telenav, Inc.

E-Mail: [email protected]

Website: Visit Scout Website

About this app

Beat traffic – Real-time traffic and live speed updates help you find the best and quickest route to avoid gridlock. Park and walk – Use this app after arrival, Scout easily will help you to navigate even on foot. Got feedback? - We want to hear from you! Make a pit stop – Discover new places along your route for the cheapest gas, restaurants for a bite to eat, cafes to sip a coffee, or other amenities. this app is not just the navigation app! this app is a copilot and personal driver’s assistant! this app will help help you to navigate faster, easier and safer! Navigate easily – Keep your eyes on the road and hands on the wheel and get where you need to go with the turn-by-turn GPS voice directions. Do it your way – Save your customized route preferences, favorite map views and schedule personalized commute departure alerts for home and work. Never get lost – this app, powered by OpenStreetMap (OSM), provides the most up-to-date map information with updates from a community of more than 1. 6 million editors. If you want to report a problem or just share your opinion, don’t hesitate, write us - this app@telenav. com. Explore the world – Discover places to dine, shop, walk, get gas, and more. Drive safer - Learn more about your driving habits and understand you driving behavior! Continued use of GPS running in the background can decrease battery life. this app’s map and search coverage are currently for the USA only. Keep in touch – Share your ETA easily with your friends and family in a single tap. Find out how often you speed, hard brake, accelerate and more!