Scout Status

Last Updated on 2025-06-16 by Telenav, Inc.

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Most reported problems

Not working

100.0%

- Social media features

- Prompts for phone number

- Information is shared

- Warning not to use while driving

Common Scout Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Scout network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Scout App
1. On android, goto Settings » Scout » click [Force Stop]

Clear Scout App Cache and Data:
1. On android, goto Settings » Apps » Scout » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Scout.

On android, goto Settings » Apps or Manage Apps tab.
Click Scout » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Scout » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scout

Contact e-Mail: [email protected]

E-Mail: [email protected]

Website: 🌍 Visit Scout Maps & GPS Navigation Website

Privacy Policy: https://www.telenav.com/legal/policies-privacy-policy

Developer: Telenav, Inc.

Dec 21, 2025, 01:18 AM
a iOS user from Singapore, Singapore reported problems with Scout : Not working
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