MEDITECH MHealth Reviews

How can it be that for months, hundreds of users of this bargain bin software all report the same thing, trouble logging in, reset accounts, unrecognized correct credentials, the need to call and have the portal account reset EVERY TIME YOU TRY TO USE IT, all of us saying the same thing is fundamentally broken on this software. I've had yelling matches with the BHS medical records office after the fifth and sixth times I had to call to reset my elderly mom's account. An app that doesn't work is worse than nothing at all when the point is access to your medical records and tests and appointments. And think about this: how much can you trust the obvious third rate clowns who developed this software with the privacy and security of your most personal information? BHS failed when they signed a contract with Meditech. Someone needs to cut that contract off and eat the loss and switch to one of the many other commercial options for medical portal software. I use several with other doctors and have never had any problems. This one has never ever worked right. Surely BHS staff have other jobs than fielding endless complaints and reset requests. I intend to write the IT director at BHS and share these opinions. I do not trust this company with my mom's medical records. Unbelievable incompetence.

I cannot even get signed up. It automatically places a password in that I have no idea what it is and then tells me the password is incorrect. I try to do a password reset by pressing forgot username/password and it does the same. It tells me it’s incorrect all over again. Worthless waste of time I’ll never get back. Uninstalled!

Took almost 12 months to get access to MEDITECHMHealth itself because it wouldn’t let me login. Yet now that I have it, it only has bare minimum information on it. Useless unfortunately

Constantly having to call medical records and have info reset as it will not let me
Login even with Face ID. It will work great for a few days after reset then back to square one again.

About two weeks ago I clicked on it and now every time it says “oops, unable to connect to secure server” and I emailed support only for them to ask for my SSN over an unsecured email. Nope.

If I have to login in Safari, what’s the point of MEDITECHMHealth ? Deleting.

I gave MEDITECHMHealth one star only because it won’t allow me to give half of a star. We have complained, about not letting us log in and won’t let us reset pass word, for two or more years. You haven’t fixed it yet. It would be helpful if it worked.

MEDITECHMHealth will not even BEGIN to work for me after I select which portal I want to access. I get an immediate error alert saying “an error has occurred- please try again.” That was a month ago and I deleted it. Tried it again just now, and it’s just as useless.

I have the same complaint as all the reviews I’ve read with one or two stars (and there are a lot). Not being able to get in, problems with passwords, extremely frustrating. I’ve given up snd just call the medical records office. They admit to getting a lot of calls from people who can not access their information. I don’t understand why my primary care portal is do easy and this one is so hard.

I tried multiple times over a series of days to login with no success. I even turned off my VPN because that is sometimes an issue. No luck! It gives the option of opening it in your browser, which really defeats the purpose of having MEDITECHMHealth in the first place… Does the provider of MEDITECHMHealth even read the comments? I think not since I see the last update was done a week ago.

MEDITECHMHealth is fantastic and easy to navigate! However, 90% of the time it errors and won’t let you log in, even when you use the fingerprint log in. It needs a major overhaul for log in. I’m in the medical field and have patients complain all the time that the can’t log in. Please fix MEDITECHMHealth!!!

I got a new iPhone upgraded to a 13 an now MEDITECHMHealth will not work I have to open the browser I hope the developers can fix it because it’s very annoying it worked fine on my iPhone 8

I downloaded MEDITECHMHealth to access my labs while having medical issues. Worked great the first week. Now every time I try to access it, it comes up and says not available. Very frustrating.

As far as the information contained within MEDITECHMHealth it is phenomenal. However…trying to get into MEDITECHMHealth even with Face ID & OR Fingerprint is virtually impossible. It is more than frustrating when you get an email notifying you there is an update available in your portal an 95% of the time when you go to check it you can’t log in.

Love MEDITECHMHealth super handy. However I wish they would fix the log in problem. I get logged in and almost immediately get kicked out. It’s very frustrating when needing to make an appointment or fill meds. Get the login fixed and I’d give it 5 stars.

Needs to be updated so that fingerprint/ Face ID open’s app.

MEDITECHMHealth has been super helpful to get in contact with my care team for concerns with my child and myself.

***The only feature I would want to add is the option for notifications! If I could receive a notification when a new message came in it doesn’t have to be detailed just a simple notification on screen saying “New Portal Message” or “New Appointment.”***

I have used several portals out there including Epic, Allscipts and Athena Health and I can tell you this is by far the most intuitive out there. It’s not perfect by any stretch, but it is a work in progress and I find it so much easier to use.

MEDITECHMHealth is a very big step forward!
Given the lack of ability for EHRs to share data this will help all patients see their medical record and share it with their doctors.

Worked great once i had the correct link. Recommend Meditech sites send their patients the link when signing them up.

I’ve looked through all bad reviews and I have to point out 2 major flaws with their poor ratings…
1. many people are confusing their Health System with MEDITECHMHealth. Meditech is the vendor of MEDITECHMHealth and many health systems use it. If you don’t see something on MEDITECHMHealth , this is due to either the Heath system deciding what to/not to share or the Provider themselves.
2. Honestly, it seems like many people just don’t know what they’re doing. I’ve been logging into my app multiple times a week for the past 8 months and I’ve never needed to reset my login.
I find all my information and can print/email/download with no issues.
If you don’t see a result or report, don’t be afraid to tap into different areas such a Documents or Letters.
I’m betting 99.9% of issues are user-error.

MEDITECHMHealth is broken every time I try to use it I just get the same error screen over and over

It doesn’t work at all

MEDITECHMHealth needs to have Apple Heath-kit support. It only allows you to view lab results in MEDITECHMHealth .

My test results aren’t showing up no more

Had an MRI done and results never showed up in MEDITECHMHealth

MEDITECHMHealth doesn’t even open. Crashes every time I try

Very poor excuse for an application!!!

I’ve tried everything and MEDITECHMHealth doesn’t work at all

While fist logging in, and as soon as I selected the hospital I was a patient at, it threw up an error page and I haven’t been able to get past it

I’ve had to delete and then reinstall MEDITECHMHealth 3 times now. It will work briefly and then the next time I open it I get a blank screen.

MEDITECHMHealth just doesn’t work. Error after error even after deleting and reinstalling. I’ve never been able to log in or view my data.

Download this to see if it would work with Apple health app. It doesn’t! So it was useless for me.