VA Video Connect Reviews

VA Video Connect Reviews

Published by on 2021-01-04

Requires camera – does not support Apple Watch.
The VA Video Connect (VVC)
application provides video conference services to connect Veteran patients with
their VA medical providers in multiple platforms. The VVC iOS version enables
Veterans and their VA healthcare provider to participat...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

VA Video Connect Reviews

  • By

    Telehealth from home

    Great app with no lag or disconnect during usage. iPhone 8Plus device used during telehealth appointment. Internet connection speed wifi used. For all users, once the provider sends you the appointment link, you must wait for the provider to create the session and establish the connection entering the online chat. Next, the veteran will be able to access telehealth with ease. Enter your name under guest information tab and you are done.

  • By

    How to use this app

    Do not open the app after you installed it. Just go to your email click on the link to proceed to video medical room (vmr). Once you’ve click on that link it will ask you do you want to use va video connect app. Select open.

  • By

    Works great!

    I work in TeleHealth with the VA and I have tested this app with my phone and it works very well so far. We are expanding our usage of TeleHealth with the vets and this will be a great tool.

  • By

    Works fine.

    I tested with phone and my Linux tower. Works fine. You just have to follow the instructions. Va cameras are high definition so you need a decent connection to have smooth video.opt for the 5ghz connect on your web account (Comcast is what I have) Even if video stutters audio will be clear. Unless your therapist is real pretty to look at the video shouldn’t be an issue. If it doesn’t work Rtfm.

  • By

    Doesn’t seem to work.

    Just opens a page of text saying you have to call VA and make appointment.

  • By


    Just like the VA health system, it doesn’t work.

  • By

    Version mismatch

    App Store indicates version 1.1.1 The actual download is version 1.0.0

  • By

    Another blockage for veterans.

    Thanks for more confusion, policy-makers, decision-makers, administrator’s, slavers-to-the-paycheckers. Traditional VA, well done.

  • By



  • By

    App Not Working

    I had a live appt this morning and the app is downloaded on my iPad. I try to log in only to read the following: VA Video Connect supports video visits between Veterans and their VA health care team. To enter a Virtual Medical Room (VMR), select the link from your notification or reminder email. If you are a Veteran and have questions or would like to test VA Video Connect with a technician, please contact the VA Help Desk (Toll free) at 866-651-3180 or at 703-234-4483. Now what?

  • By


    I called 866-651-3180 as indicated and Jean or Mr. Gean (sounds like Jean) was SOOO RUDE!! I’m an Operation Iraqi Freedom Veteran who suffers from PTSD & Mr. Jean was absolutely UNHELPFUL! Instead of being kind (like most VA representatives), he was rude and said (with attitude) “I CAN’T HEAR YOU, what was the name again?!” I was being polite and very humble as my appointment was in the next few minutes & I have yet to receive the link. Seriously. Forget this app!!! YOU WILL ONLY RELAPSE BACK INTO PTSD!! Delete!!

A better way to Contact apps

You can now contact VA Video Connect customer service directly
via Email using our new site -

Contact VA Video Connect directly

Is VA Video Connect Safe?

Yes. VA Video Connect is very safe to use. This is based on our NLP (Natural language processing) analysis of over 293 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.6/5 . Justuseapp Safety Score for VA Video Connect Is 41.8/100.

Is VA Video Connect Legit?

Yes. VA Video Connect is a totally legit app. This conclusion was arrived at by running over 293 VA Video Connect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for VA Video Connect Is 41.8/100.

Is VA Video Connect not working?

VA Video Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with VA Video Connect? Report Issue

Leave a comment:

Why should I report an Issue with VA Video Connect?

  1. Pulling issues faced by users like you is a good way to draw attention of VA Video Connect to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a VA Video Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VA Video Connect.

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