MyAtriumHealth Reviews

MyAtriumHealth Reviews

Published by on 2020-12-28

Get convenient access to your care. Connect with Atrium Health. Features
include: - MyAtriumHealth - Schedule appointments, send messages to your care
team, check lab and test results, read your doctor's notes, start an eVisit, pay
your bill, and more. - Find a Doctor - Search by name,...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

MyAtriumHealth Reviews

  • By

    Not terrible. Not great.

    App crashes... A LOT. I do like how there are records in the app for the last 5 years. It’s interesting to watch how my blood pressure has gone down over the years. Information, I never would have known otherwise. You can also see all labs you’ve ever had. However, I have had a good many issues with the app. It crashes a lot when trying to renew prescription- also that is not an easy part of the app to stumble onto. I had to look for it. It’s not obvious that there are submenus inside each category and if you click into one, you won’t be taken out of that submenu if you go to a different category of the site and then back to that category. Ex: category Health Record : submenu lab results. Click out and into category doctors notes. Go back to health record and I am still in lab results, not at health records main menu. Which is why it took a while to figure out where prescriptions were. I’m 28 and very familiar with app technology. It would be a bit difficult for an older user.

  • By


    Wait times are ridiculously inaccurate. Had to make an ER visit this weekend. Said wait time was -15min. It was an hour and a half before we were triaged and it was 4+ hours before we were taken to an ER bay. I work for CHS so understand how unpredictable the ER can be. But when I asked the receptionist to check another facility it was even more inaccurate than that. I suggest the wait time function be removed until it can be improved. It’s bad enough to have such a long wait but when you are expecting such a drastically different result, it is extremely frustrating.

  • By

    App absolutely stinks!!!!

    Location says 59 min wait. You go to make a reservation and you can't. The next spot says 9:36 am tomorrow. You call. They inform you that there are no more reservations. They are only taking walk ins. So why can't the app tell me this!!!!?????!??!! Why do I have to waste my time listening to a ridiculous message with addresses and fax numbers before someone picks up the phone only to be told there are no more reservation slots?? By the way, the place is a 24 hour location and there are no more locations and yet less that 59 min wait? Yea. Right. No one believes you people.

  • By

    Love being able to see my records

    I’ve been a CHS patient for years but just tried their app. Wow! You can schedule and see appointments, message with your doctor, and see your detailed lab results and doctor notes. You used to have to call or visit your doctor’s office for these things and this is MUCH more convenient and easy.

  • By

    So helpful when I needed care out of town!

    I had to seek treatment at a hospital in another state. Through the app I was able to pull up relevant medical records to show the provider which helped them in treating me. This shortened the amount of time needed for the visit and saved me in treatment costs!

  • By

    Worst App Ever

    I have been trying to use this App for over a year and it NEVER works I am constantly having to call customer support to reset my password or my security question. It literally works for the 5 minutes I make them stay in the phone with me and the next time I try to use it, it doesn’t work. They say the system shows I haven’t enrolled or I haven’t done the security question. I don’t need the app often but every time I do it doesn’t work. Like today..

  • By

    Atrium Health at my finger tips.

    I love this app. I have access to my and my children’s information at my fingertips. I love being able to schedule appts and message my provider.

  • By

    Updated to iOS12.1 suddenly app no longer works.

    I updated the other day to iOS 12.1 and though the app worked initially it has ceased to do so now. It closes down right after I open it. I cannot even get it to stay open long enough to put my password in. I uninstalled and reinstalled it however, it is still shutting down repeatedly.

  • By

    Crashes quite a lot

    Hard to say if is the application or Atrium’s servers. For example, today, have logged in and tried to refill rx, but every time i click on Health Record, Drs Notes or More..., the app crashes. Not able to print from any screen, even the print receipt screen.

  • By

    New look makes it so much easier

    I like how I can view my health info really fast.

  • By


    Unable to open tabs! App crashes when trying to maneuver through app. Very frustrating

  • By

    Mediocre healthcare app

    I am new to using this app and can't say I'm impressed yet. I've used the Novant app for a while now and this one has a ways to catch up. It does have the message system, but you can't see messages you've sent and are waiting for a response non. My biggest complaint is that of the 20 or so times I've attempted to open the app over the past few weeks, I get an error message saying it's down about half the time. This is unacceptable when I'm waiting to here from a doctor and cannot access their responses. Also, the focus seems to be on Urgent Care which is great when you need it, but I'd rather have it focus on my profile when I open it. Hopefully it'll improve over time, but it's very frustrating for the time being!

  • By

    App keeps crashing

    Every time I try to maneuver around the app, clicking to go to a different page causes the entire app to crash. This makes it impossible to see anything I need in the app.

  • By

    New update

    The new update you just did, the version of this update does not allow you to use the app! Please fix the bugs in your face ID functionality that you just recently launched. This app is working great until this last update.

  • By

    Randomly works

    I use the app mainly to keep up with my father’s appointments. 80% of the time the app crashes anytime you try to do anything other than view your bill or just look at the homepage. Beyond irritating.

A better way to Contact apps

You can now contact MyAtriumHealth customer service directly
via Email using our new site -

Contact MyAtriumHealth directly

Is MyAtriumHealth Safe?

No. MyAtriumHealth does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 98 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.3/5 . Justuseapp Safety Score for MyAtriumHealth Is 15.5/100.

Is MyAtriumHealth Legit?

No. MyAtriumHealth does not seem legit based on our analysis. This conclusion was arrived at by running over 98 MyAtriumHealth User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for MyAtriumHealth Is 15.5/100.

Is MyAtriumHealth not working?

MyAtriumHealth works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with MyAtriumHealth? Report Issue

Leave a comment:

Why should I report an Issue with MyAtriumHealth?

  1. Pulling issues faced by users like you is a good way to draw attention of MyAtriumHealth to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyAtriumHealth customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyAtriumHealth.

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