Swedish Health Connect Reviews

SwedishHealthConnect does what I need when it comes to interfacing with the local express care clinic at my Walgreens and allows me to access mychart info. The video visit feature is really nice now that I have a little one running around because it saves a few visits to urgent care or ER due after a overzealous young parenting freak out. All-in-all a good UX, but I’d like to see the feature set grow!

Supremely disappointed with SwedishHealthConnect, which if optimized for the user experience, offers so much potential. This morning there is a message showing for me, but when I click the icon it says this feature is not available.
Then I tried to schedule a mammogram, for which I am overdue. This feature was only available at a few limited places outside of my city (Seattle). Really? Why is this common screening visit impossible to self-schedule?
Next I tried to schedule with the dermatologist I've seen before. Nope. The only option for scheduling is with my primary care doc (the person who has referred me to the dermatologist).
In short, SwedishHealthConnect is extremely limited. And Swedish phone scheduling is only open M-F 8am to 5pm, with zero options for after hours or Saturday scheduling.
People like me want to make our own appointments, and it shouldn't be this hard. Hopefully this will give the developers some ideas for how to improve SwedishHealthConnect .

The definition of insanity is doing the same thing over and over again and expecting different results. I almost went there with SwedishHealthConnect. All I wanted to know was: when was I last seen for X. After several attempts- resetting password, etc. - I eventually gained access. (Even though the settings tab indicated I was signed on). You can then tap multiple drop downs and tabs to try and find X. (If you can see them on your cellphone. Thank goodness for the zoom. I’m fairly tech savvy. I wonder how many others will give up more quickly than I did.) There is no search tool.
Several times I was redirected to the sign on page to renter my ID and password. I entered these correctly several times and decided that SwedishHealthConnect needs serious “medical” attention.
This needs to invite real patients to practice on SwedishHealthConnect and not have techies tell administrators that it’s good to go.

I use SwedishHealthConnect to schedule Express Care appointments at a clinic near my office. Really easy way to get care when I need it.

I continue to have small but annoying issues with SwedishHealthConnect. I would give 5 stars otherwise. All have to do with use via iPhone 11:

1. Cannot reply to messages sent by my provider.
2. Continually see “Billing” badges even though all accounts are paid in full.
3. No option is given to initiate a message to some of my providers.

I log on fine with no problem but as soon as it lets me in it tells me my session has expired and takes me back to the log in page I’ve uninstalled and installed and can’t get anything really need to email my dr cause of some issues and I can’t get in really wish it would work would save me time from having to wait on a phone call

I’m not able to connect SwedishHealthConnect to mychart which was why I wanted to have it on my phone. My login is correct, but it just gives me a message of “connecting to mychart” and never does. I’ve tried deleting and reinstalling the application multiple times, but no change.

SwedishHealthConnect seems pretty polished for making appointments, but I can’t tell for sure because my session keeps timing out! I made my account in SwedishHealthConnect several minutes ago and was disappointed to find out my session always times out as soon as I log in.

Now I can do a virtual visit from SwedishHealthConnect itself.

I called to schedule some follow up tests after a visit with a provider. I was happily surprised when I learned that MRIs can be done on a weekend! Great if you work M-F.

Does not link to My Chart. Does find my My Chart data but does not save the link; have to login to My Chart every time.

No useful help within SwedishHealthConnect ; no way to provide feedback. Only by leaving a review in SwedishHealthConnect Store :(

No mechanism to save login info.

Very efficient and well orchestrated enjoy using it

SwedishHealthConnect rocks! It’s the best health care app I’ve seen. I wish every app was this easy to use!!!!!

Swedish’s old virtual visit app had a nice iPad layout. The new one has no support for iPad. It would be nice to add this as a virtual visit is a better experience on the iPad due to the larger screen.

Eaeasy access

I am unable to click on any links in messages or test results making it impossible to utilize either.

Can’t see appointment, assistant doesn’t have the options to get to issue, and can’t access my chart - keeps saying try again.

Nice app however it seems strange to have to log into the Swedish app and then into the MyCharts app. Why are they separate??

Every time I tried to login I had reset password then could not see my bill. Worthless

Sign-in doesn’t work much of the time.
My chart integration gives an unspecified error with “please try again later.”
Quite useless in its current state.

I downloaded SwedishHealthConnect with great expectations. After set when I opened the
app it would shut down about 5 seconds later. I could not get it to stay open. I have off loaded SwedishHealthConnect several times, reloaded
It but it will not stay open. I could not find a contact link to discuss this problem with SwedishHealthConnect developer but found none. If I can find information how to make SwedishHealthConnect work I will write a more favourable evaluation (as long as SwedishHealthConnect works properly.

Yesterday I gave SwedishHealthConnect 1 star. Today I give it 5 stars because all of the problems above were resolved. Now SwedishHealthConnect stays open, connect seamlessly with MyChart and works perfectly. Thank you for responding so quickly to my concerns.

SwedishHealthConnect tells me I need to update it, but SwedishHealthConnect Store says I have already updated. Force quit SwedishHealthConnect and retried. Same endless loop.

As a result, SwedishHealthConnect is completely useless as one cannot get in.

Don’t know why I need this unless it is replacing My Chart.

The integration within SwedishHealthConnect with MyChart is terrible. It keeps requiring me to reset the MyChart password.

Fix your integration!

App fails to launch MyChart, no password error notice, nothing...