HS Fresenius app not working? crashes or has problems?

HS Fresenius Status

Last Updated on 2017-10-19 by COGNOS AG

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9 User reports:
App has problems

User reports 9

⚠️ Most reported problems ⚠️

Not working

44.4%

Account

22.2%

Connection

11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with HS Fresenius? Report Issue

Common HS Fresenius Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HS Fresenius app on iOS and Android devices. Solve all HS Fresenius app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HS Fresenius iPhone Issues and Solutions

HS Fresenius iOS app crashes, not working, errors
HS Fresenius iOS app network issues
HS Fresenius on iOS has black/white screen

HS Fresenius Android App Issues and Solutions

HS Fresenius has errors/crashing/not working
HS Fresenius server network connectivity issues
HS Fresenius has black screen

HS Fresenius iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HS Fresenius app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HS Fresenius app crashes or not working on Iphone (iOS):

Close and restart the HS Fresenius app on iPhone
Update HS Fresenius app to the Latest Version for iOS
Uninstall and reinstall HS Fresenius iPhone app
Update your iPhone to the latest iOS version

Fix HS Fresenius on iPhone unable to connect to server/internet connection issues::

To resolve HS Fresenius network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HS Fresenius black/white screen (blank screen) on iPhone:

Follow the HS Fresenius iOS app troubleshooting guide Here →

HS Fresenius Android App Issues and Solutions

Fix HS Fresenius not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HS Fresenius app issues:

Force Stop the HS Fresenius App
1. On android, goto "Settings" » click HS Fresenius app. » click "Force Stop".

Update HS Fresenius to the latest version on PlayStore

Clear HS Fresenius App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HS Fresenius app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HS Fresenius.

Fix HS Fresenius unable to contact server/ HS Fresenius internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HS Fresenius » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HS Fresenius » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HS Fresenius on android.

Solve HS Fresenius black/white screens issue on Android:

Follow the HS Fresenius android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at COGNOS AG, developers of HS Fresenius.

Verified email ✔✔

E-Mail: service@cognos-ag.de

Website: 🌍 Visit HS Fresenius Website

Privacy Policy: https://stud.hs-fresenius.de/datenschutz_studentists_android-app.htm

Developer: Carl Remigius Fresenius Education GmbH

About this app

Die HS Fresenius App ist eine Anwendung zum mobilen Zugriff auf Inhalte Ihres studentischen Serviceportal-Kontos. Voraussetzung für die Verwendung dieser App ist Ihre Einschreibung / Immatrikulation als Schüler / Student bei der Hochschule Fresenius, der AMD Akademie Mode & Design oder der Carl Remigius Medial School.