monICP app not working? crashes or has problems?

monICP Status

Last Updated on 2024-04-10 by Institut Catholique de Paris

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3 User reports:
App has problems

User reports 3

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Common monICP Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot monICP app on iOS and Android devices. Solve all monICP app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

monICP iPhone Issues and Solutions

monICP iOS app crashes, not working, errors
monICP iOS app network issues
monICP on iOS has black/white screen

monICP Android App Issues and Solutions

monICP has errors/crashing/not working
monICP server network connectivity issues
monICP has black screen

monICP iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever monICP app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix monICP app crashes or not working on Iphone (iOS):

Close and restart the monICP app on iPhone
Update monICP app to the Latest Version for iOS
Uninstall and reinstall monICP iPhone app
Update your iPhone to the latest iOS version

Fix monICP on iPhone unable to connect to server/internet connection issues::

To resolve monICP network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix monICP black/white screen (blank screen) on iPhone:

Follow the monICP iOS app troubleshooting guide Here →

monICP Android App Issues and Solutions

Fix monICP not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent monICP app issues:

Force Stop the monICP App
1. On android, goto "Settings" » click monICP app. » click "Force Stop".

Update monICP to the latest version on PlayStore

Clear monICP App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "monICP app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch monICP.

Fix monICP unable to contact server/ monICP internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click monICP » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got monICP » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch monICP on android.

Solve monICP black/white screens issue on Android:

Follow the monICP android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Institut Catholique de Paris, developers of monICP.

About this app

The this app app links to your campus life in real time on your smartphone or tablet. Class schedules, access to your Studapart housing platform, latest news from ICP, social networks... are as many reasons to take this app on!