Are you having issues? Select the issue you are having below and provide feedback to HID Approve.
- No visible notifications
- Glitchy and unreliable
- Takes days to get it to work
Some operations may not be available until you renew your service
Hi, my HID app keeps crashing and am unable to proceed.
Complete guide to troubleshoot HID Approve app on iOS and Android devices. Solve all HID Approve app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HID Global, developers of HID Approve.
HID Approve is a multi-factor authentication solution from HID Global that delivers a simple and secure way for you to validate transactions and authenticate. HID Approve is a part of a broad range of hardware and software security tokens from HID Global that work with the HID Authentication Platform. With push notifications and a simple swipe-gesture you can approve an authentication or transaction request on your mobile device. For mobile offline use, HID Approve enables you to generate one-time secure codes for strong authentication. To get started with HID Approve you will need to download HIDApprove and enroll it with your service provider.