Approver app not working? crashes or has problems?

Approver Status

Published by PowWow

Make service approvers more efficient! Managers who must approve requests for
new services or equipment are among the busiest people in your organization.
Let's make their lives easier.

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Common Approver Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Approver app on iOS and Android devices. Solve all Approver app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Approver iPhone Issues and Solutions

Approver iOS app crashes, not working, errors
Approver iOS app network issues
Approver on iOS has black/white screen

Approver Android App Issues and Solutions

Approver has errors/crashing/not working
Approver server network connectivity issues
Approver has black screen

Approver iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Approver app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Approver app crashes or not working on Iphone (iOS):

Close and restart the Approver app on iPhone
Update Approver app to the Latest Version for iOS
Uninstall and reinstall Approver iPhone app
Update your iPhone to the latest iOS version

Fix Approver on iPhone unable to connect to server/internet connection issues::

To resolve Approver network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Approver black/white screen (blank screen) on iPhone:

Follow the Approver iOS app troubleshooting guide Here →

Approver Android App Issues and Solutions

Fix Approver not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Approver app issues:

Force Stop the Approver App
1. On android, goto "Settings" » click Approver app. » click "Force Stop".

Update Approver to the latest version on PlayStore

Clear Approver App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Approver app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Approver.

Fix Approver unable to contact server/ Approver internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Approver » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Approver » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Approver on android.

Solve Approver black/white screens issue on Android:

Follow the Approver android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PowWow, developers of Approver.

100% Contact Match

Developer: PowWow Mobile, Inc.

E-Mail: [email protected]

Website: Visit Approver Website

About this app

Managers who must approve requests for new services or equipment are among the busiest people in your organization. Make service approvers more efficient! Let's make their lives easier.