Contact HID Approve Support
Published by HID Global on 2023-09-11 About: HID Approve is a multi-factor authentication solution from HID Global that
delivers a simple and secure way for you to validate transactions and
authenticate.
With push notifications and a simple swipe-gesture you can
approve an authentication or transaction request on your mobile device.
How to Contact HID Approve Customer Service/Support
Listed below are our top recommendations on how to get in contact with HID Approve. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HID Approve. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HID Global
100% Contact Match
Developer: HID Global
E-Mail: [email protected]
Website: Visit HID Approve Website
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Get Pricing Info for HID GlobalContact HID Global! Or Contact Support
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Reported Issues: 3 Comments
By CurlyAllisons
Glitchy
This app is so glitchy. It took 4 weeks for onboarding with the EHR vendor; they couldn’t get them to interface. Now finally in use, stops working and takes days to get it to work. I’ve used 3 other Identrust apps and not had as many problems. I wouldn’t be able to use this telemedicine; not reliable enough.
By PrincessPunzee
Suddenly No Notifications— PLEASE FIX
I’m not sure if this change was made on purpose, but I’ve realized no matter what I do, I’m not receiving a notification that an validation is pending. This is very difficult to overlook, especially when attempting to give a demo of the application. Please do something to reactivate visible notifications. I have checked all my notification settings for this app and they are all enabled. I’m afraid to delete the app and reinstall as there is so much to do to link your certificate to the app! Please look into this!! Providers would be much more willing to select the notification when it generated to their screen than they would to sit there in the open app waiting for the Approval code to generate.
By j0nny5
Latest version...
...seems to fix the inconsistent behavior I was seeing before. Works great now.
Have a Problem with HID Approve? Report Issue
Leave a comment:
Why should I report an Issue with HID Approve?
- Pulling issues faced by users like you is a good way to draw attention of HID Approve to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HID Approve customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HID Approve.
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