Sam - Trip Planner & Assistant Reviews

by Vincep99

Does not work: would not recognize my logon, probably because there are conflicting instructions on whether to use your e-mail address or your associate ID

by Panda-Mandrake

I try to download it many times; problems reported directly on Sam Store didn't let me to download it in the beginning.

When I finally was able to download it many days after my first attempt, Sam is not working.

I tried to open it and it looks like it will open but then it crashed and it closes again.

I can't open it, so, it is not working at all.

by Sky_Walker18

Horrible Navigation
Horrible Settings
Clearly not created with users in mind.

by Reignee

The graphics were all over the place. Wouldn’t let me proceed. Difficult to read and navigate. Deleting.

by Phic7689

Sam is slow to announce gate changes and does not update calendar when flight is delayed

by Stephs_i_phone

I have been using Sam for years since it’s automatically populated by my company travel service. Now in late 2019 I’m finding that when I open Sam the page seems unresponsive. “See Itinerary” button doesn’t work. I’m using an up-to-date iPhone and updated App. Hoping bugs are fixed soon.

by Smythed2

Consultants have always been very considerate. Thank you.

by Freq-traveler1

Sam provides quick reference to all by business travel plans. In many situations, the this app app notifies me of flight changes before the airline app or agent. Also, it is helpful to have one-stop, quick resource for airfare, hotel, etc. The reminders and notifications are nice - but the overuse of emojis can be a bit distracting.

by Ashleylauracorey

Sam is so user friendly. I use it through Stage and Screen Travel and when my agent books my travel, all airline, hotel and car reservations are automatically uploaded. It reminds me when to check in for my flight and gives me real time alerts when gates change or flights are delayed, even quicker than the airline apps I have. Highly recommend if you’re a frequent traveler like me!

by Dhub13

this app sends me notifications before the airport apps do!

by Nick70335390

As a Flight Centre employee I find Sam to be extremely helpful with extensive features I need while traveling. Sam learns my preferences and uses that to anticipate the information I need (traffic, weather, etc.). Great overall functionality pulling all my travel related itinerary options into one easy to use app.

by Jordanjpayne

Full disclosure: I work for FC USA, the parent company of FCM Travel Solutions. That said, I really enjoy using this app; it’s been very helpful and is simple to use. The smarts behind this app and what I know we have coming up is really exciting stuff.

by Rskspok

Better than all the airline apps

by ACox115

Sam keeps me organized with all of my business trips. It’s like an assistant in my pocket.

by OldBarbican

This takes it to the next level!

by Irene Herbst

I’m hard of hearing and this app app has been so helpful with Flight statuses. I love how this apps notifies you with any changes to your flights. So accurate and on point. A must have if you can’t hear well in airports.

by Fire392

When I am in a travel jam, this app has been there. It was like I was texting my super knowledgeable travel friend. It is also very informative of your travel plans. Great idea for an app!

by Globestrutter888

I am so busy traveling at least once a week for work that this app saves me every time with my itins and updates. I’d feel like a blind bat now without it. Like an amazing PA who is calling you with every update, you get that with this app.

by Zeke357az

Such a great app I have used it for about 2 years and when I travel it’s been a lifesaver. Up to the minute notifications for flight tracking and gives full arrival info when you walk off the plane. So good!

by YUJMU

This is easily the most clear, organized, visually pretty and most importantly, helpful travel app I have tried. Best of all its free, I have been recommending it to anyone who travels a lot. I travel internationally about once a month to teach and this has made it SO much smoother.

by Bobbyromes

Sam has all the pertinent information from my itinerary that I need quick access to. The one negative is the hotel addresses are in lat/long and they don’t always bring me to the correct address when I copy those coordinates into my navigation app. The simple hotel address would be just fine. Other than that I like Sam and will continue to use it.

by Jgdogs

What a fun, clever and useful app!