Sam app not working? crashes or has problems?

Sam Status

Published by European Travel Service Center SL

Meet Sam, your new business travel assistant. Besides organising all your
business trips in a beautiful itinerary, Sam gets in touch with you anytime
there’s something travel related you need to know about, like.

I have a problem with Sam

Are you having issues? Select the issue you are having below and provide feedback to Sam.

User reports:
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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 3 Comments

By Coraline 8 months ago

Trips are no longer being included when I email

By Monte MoosJenkins 8 months ago

Trips are no longer being included when I email them and I can’t add trips because the location always defaults to an error and doesn’t recognize any address or airport enter.

By Sarah Fairhurst 9 months ago

Trips are not being included even when I email them days ago

Common dislikes about Sam app

- None mentioned in the given text.

Have a Problem with Sam - Trip Planner & Assistant? Report Issue

Common Sam Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sam app on iOS and Android devices. Solve all Sam app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sam iPhone Issues and Solutions

Sam iOS app crashes, not working, errors
Sam iOS app network issues
Sam on iOS has black/white screen

Sam Android App Issues and Solutions

Sam has errors/crashing/not working
Sam server network connectivity issues
Sam has black screen

Sam iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sam app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sam app crashes or not working on Iphone (iOS):

Close and restart the Sam app on iPhone
Update Sam app to the Latest Version for iOS
Uninstall and reinstall Sam iPhone app
Update your iPhone to the latest iOS version

Fix Sam on iPhone unable to connect to server/internet connection issues::

To resolve Sam network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sam black/white screen (blank screen) on iPhone:

Follow the Sam iOS app troubleshooting guide Here →

Sam Android App Issues and Solutions

Fix Sam not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sam app issues:

Force Stop the Sam App
1. On android, goto "Settings" » click Sam app. » click "Force Stop".

Update Sam to the latest version on PlayStore

Clear Sam App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sam app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sam.

Fix Sam unable to contact server/ Sam internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sam » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sam » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sam on android.

Solve Sam black/white screens issue on Android:

Follow the Sam android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at European Travel Service Center SL, developers of Sam.

Verified email

Contact e-Mail: [email protected]

13.79% Contact Match

Developer: ETSC

E-Mail: [email protected]

Website: Visit Sam Website

About this app

Departure time, terminal and boarding gate info, baggage claim, flight status, etc. - Free trip notifications: this app accompanies you during your whole trip by sending you updates and travel related info, whether it is your flight status or a restaurant recommendation. - Request a ride with Lyft or Uber to any of your itinerary locations. Besides organising all your business trips in a beautiful itinerary, this app gets in touch with you anytime there’s something travel related you need to know about, like.... “Having my itinerary in one place for both business and leisure is perfect. Selected clients of the following Flight Centre Travel Group brands (FCM, Corporate Traveler, FCBT, Stage and Screen) will be able to enjoy the enterprise version. Your flight schedule is now at your fingertips! - Travel itinerary: keep all your travel plans in one place without having to check dozens of apps. Meet this app, your new business travel assistant. Just add your reservations to your itinerary and you will start receiving notifications. You can connect your inbox, forward individual reservations or add your trips manually. Contact us at this app@meetsam. io if you are interested in it.