TripIt: Travel Planner Reviews

by Fastturnz

On my last trip, TripIt signed me out so frequently that I never had easy access to information when I needed it most. As a result, I was left standing around at busy airports trying to remember a password so that I could know where I needed to go for my hotel or frantically trying to sign in to TripIt so I could check in for a flight. In addition, there is an app for Apple watch but when the phone app signs you out, you no longer have access to information on your watch either! TripIt actually made my fltravel experience worse! If you want to be that guy (or lady) holding up people at a busy airport while you look up information, this is TripIt for you.

If the developers would at least make an option to adjust how often TripIt signs out, include a facial recognition feature, or eliminate signing out entirely, TripIt would be 1,000,000 times more useable. In it's current state, TripIt is unreliable and adds another annoying step to the already complicated task of managing business travel.

by PreskitDave

User interface is inadequate from iPad and iPhone.

No ability to copy(duplicate) an event. No drag and drop. No ability to have overlapping vacation schedules and keep the entries separated between two users. Unable to add some details for some events, for example, an end time not available for some activities. Notes not available to add in some events. Unclear interface caused me to accidentally merge two different vacations into one “trip”, losing duplicate records which had extensive comments added. Under a cruise ship port (e.g. The port for Athens) overwrites all port notes for other ports on the same cruise. Look, if you are going to another port, why would you want to a) loose your comments regarding transportation in Venice and b) what use would Athens transportation have on the day you are in Venice.

I have loved this software. I’ve used it for a half dozen trips or more. The software successfully imports most airline tickets, train tickets, and hotel reservations, etc. via a simple forwarded email. This part is very elegant in creating a calendar of a trip. It is really useful. Just travel alone or have the exact same itinerary as anyone you travel with. With this combined trip, I want to pull out my hair.

by Joan Of DC

Love TripIt, except for calendar import feature, which imports WAAAY too much stuff — and I can’t delete the crap from my calendar!! Today, I reserved through SpotHero a parking spot in a garage in the city where I live, and this app put TWO calendar entries on my iPhone calendar: one, an all-day appointment for a one day trip to my own city (WTH?!?), and the second an appointment to remind me when to pick up my car. There is no way to remove either appointment, even after I deleted the trip on this app. There is no way to adjust which emails this app will turn into an itinerary and put on my calendar. The calendar import feature is very convenient and I don’t want to turn it off, but it appears TripIt only accommodates an all-or-nothing selection on that point. I have no apps linked to this app, so this is definitely a this app issue. Please make this adjustable and smarter!!! My calendar is too cluttered with real stuff to make room for fake itineraries and appointments.

by AIM Fan For Years

This tool began as a master itinerary planner. You email them your itineraries from multiple sources (hotel, airline, restaurant, etc.) and it puts them together into a trip plan. This function is strong even if some small details (like sending a subsequent updated itinerary may lead to two of the same flight showing on the same date, which you then have to manually edit) can be trying. The other strong function is the points tracker, which is informative but not as critical as the trip planning tool. However, other functions sound good on paper but don’t have the usefulness a discerning traveler requires. Take the seat tracker for example. If you book a premium economy seat on BA and want to search for an outside aisle seat, you can search for aisle seats in front of the wing, behind the wing, or anywhere. This cabin can be both on and behind the wing so there’s no way to narrow the search appropriately. And if you want a premium economy cabin seat, you have to add the cabin to economy rather than say you want only premium economy. If you want an outside aisle seat (not a middle aisle), forget it - that’s not an option. So TripIt is the epitome of good intentions poorly delivered. But still worth using if you don’t expect too much.

by Jwhitsell07

TripIt has been great as I have been planning a family trip, however, it needs small improvements be be 5-Star. (To be fair, I did purchase the upgrade version) 1. Add attendees once as “Travelers” and allow us to connect to every activity/event instead of having to re-enter them - You could allow us to add to TripIt , then link to the trip, then choose for each activity. 2. Connect directions to maps (Add ETA). Map view directions have not been working 3. Add ability to customize “Add a Plan” 4. Connecting accounts to “Point Tracker” does not always work I’d recommend trying TripIt and using the basics. 5. Once you set a location, it should keep directions from one place to another. 6. Reservations that have multiple parties should be able to be updated

The above items should be apart of the upgrade IMO, but definitely worth the purchase especially for large travel groups (we have 14 traveling with us on the first trip I used TripIt for).

by Funnybone MIA

I travel a lot (103k to date 2019) and my corporate travel is through concur so this app is a vital app for me. The interface and 90% of TripIt is fantastic. However, the pro part is where I have a tough time warranting the $48 membership.

After nearly a year use of TripIt through all 103k and 93 flights I can say that Pro is not worth the price. 1. Point tracker is worthless considering most airlines/hotels/car rentals all have their own apps and typically have the most current data. 2. Go now works in US but it is rare that it works international and you have to have TripIt “always” on to work feature. 3. Security wait times I think the number of airports this actually tells you info for is very limited 4. Lounge fairly useless for frequent travelers who have access to airline specific 5. International info, quick reference guide is nice but certainly not worth annual paid membership alone 6. Share with family/friend, would be worth it if they didn’t require a Pro membership to view it! 7. Flight change is worthless to me because everything needs to be done through my corporate travel agency 8. Flight delay I have found the airlines own apps to often be more current

by CarolynBali

I used this app pro for two years very happily, and then somehow my ex partners email address became associated with the account, And it kept requesting his password which I did not have access to. It was impossible to purge his email address from the account, so I let my subscription run out so that I could start completely fresh. I even neglected the offer to renew at half price, and bought the full new subscription for $49, to avoid any association with my old account. When I went to begin syncing my new this app pro account with my iCal and other options offered, it informed me that the function could not be completed because there was already an identical account using my email. There is no way to get real-time assistance from a live chat or call anyone. If you have a problem you have to wait a couple of days for them to email you back, and even then there is no guidance to walk you through fixing the problem. I’ve wasted many hours of my valuable time trying to get the service that I have paid for. Very disappointed and frustrated! 😟

by Cdebriyn

I enjoy using this app. It’s easy to forward confirmations to the planit email and update an itinerary. I travel every other week and gives me flight notifications almost before the Airline sends me their notifications!
Only reason I didn’t put 5 stars is because I wish there were additional options for the itinerary. It’s great for reservations and confirmations, not for activities.... I used this when I went to Europe twice and we literally had a schedule for every part of the day including working out. I wish there were options of..... workout, hiking, drive time, and a way to move the activities around throughout the day rather then put a specific time. Also would be nice to delete ALL the sections that don’t need to be fill out. It’s a tad clunky to use this app on the computer and sometimes it doesn’t save or update my entries. I was a little frustrated at first, but just constantly save my updates. Overall, I enjoy using it. But I also wish I could share the itinerary with people without them having to pay for it. That’s a bummer.

by Jciek

TripIt is good and practical. Since WorldMate's discontinuation (the best App that was available to manage trips in my view), this app Pro is TripIt that I find to be the closest to it. After trying many others that are available in TripIt Store, I found this app to be the best one out there. Well thought with good features. However, I would suggest two improvements to it:
1. To allow flight searches from within TripIt . No need to have the option to buy tickets from within TripIt but it would be very helpful to be able to search for flights independently from any saved trip (this option was available in WorldMate).
2. It would be very helpful to have the possibility to add trips' information on already existing calendars without having to subscribe to a new one (currently, one has to subscribe to a new this app calendar). This is particularly true when your calendar is accessible to your assistant and/or colleagues so they can check your availability.

by Hasta-la-vista...baby

I don’t know what we would do without this app. Just our last trip, waiting in an airport restaurant, we sat next to a couple who was headed out on an extended trip. Eventually she got out her “file”. You know what it was. A printout of every email and snail mail confirmation she’d received for their trip. It had to be 2” thick. She rifled through the pages looking for the answer to her partner’s question. Outrageous. It’s like I’ve often told my wife about auto GPS’s, “it’s a good thing they were invented because it was just getting to the point where we could not possibly keep up with the twists and turns of the highway system.” Well we couldn’t possibly keep track of all our travel plans either. With all the changes, delays, incentives, connections, delays, gate changes, travel would be a nightmare. Like my car gps, I no longer try to figure out the route, i just take the turns it tells me to take. Same with this app. It’s like having a personal concierge at my side making the right decisions for me and telling me where to go when. Awesome app, get the picture?

by SemihTheStud

I travel 150k miles a year and TripIt makes my life so much easier before and during travels. Oftentimes, I know my flight is delayed before even heading to the airport because of pro features. I also know how to navigate complex airports when connections are tight. But my favorite (and free!) feature is when something is booked, it’s automatically in TripIt as a trip, and trips with multiple bookings, multiple destinations and legs are all organized nicely in order so I always have the full picture. When checking in or renting, I have the confirmation numbers right there so I never have to search through emails or print anything. If you want a more organized travel experience, I highly recommend TripIt.

by Spnowels

I’ve been using TripIt for 2 years. My husband and I travel a few times a year and have found that TripIt is our “go to” way to organize ourselves. We can share the itinerary with each other and our friends and family super easy. It’s a perfect way to track as much or as little details as needed. I love how easy it is to reference and especially love the clean print out I can print!!!
I do wish there was an easier way (cleaner way) to track expenses for reference or an option to include in the final summary. There is an area where you can add total cost under “Booking info” ... currently I’ve been adding under “Notes” so it will show up easier.

We have not found anything better than TripIt to coordinate, track, record and share our trip info.

by David_Dawson

I have used this for more than five years. I’ve tried a few other trip organizers and always go back to this.

I am still amazed how quickly everything automatically, magically gets added to TripIt. That’s the most important thing, flight times, layover lengths, etc. The logistics of the flights should I mostly use it for. It even automatically imports paid shuttles on one end or the other of the flights. It really couldn’t be easier to use and a ton easier than searching for emails.

There are a few notes and related things sometimes but I would like to add and it’s easy to add them manually. I add, for example, a restaurant in the airport to visit, or the first destination I need to hit after a flight, or location to pick up ski passes, related things like that. TripIt is so flexible.

by Tigerldy

I plan my own vacations, including transportation, rooms and tours. It’s so easy to keep it all organized with a this app. I just forward the confirmation emails (no explanation needed) to this app plans and they list it all in chronological order, with all the details, so I can view it on line or print out the list. I get an alert when it’s time to check in for my flights, along with a link to the airline’s sight. Recently on of my upcoming flights was delayed (after check-in). this app informed me that I couldn’t make my connecting flight, and gave me a list of alternate flights. It was sooo easy to change my flight, because I had all the information I needed. I even get a notice if I don’t have accommodations at a location for which I booked tours. And there’s so much more! I highly recommend this service!

by Mike-India-Kilo-Echo

I have been using TripIt for many years and love it. I am a die hard trip planner and like to have everything and everything related to the planning easily accessible in one spot from anywhere. This is really the only app out there that comes close.
In the past, I have used a combination of Google calendars, word docs, and powerpoints - this replaces everything. Even while on the trip, we continue to update details in this app so we have a journal of memories that we can enjoy later…

I also want to call out the excellent tech and customer support that is offered. Very easy to ask questions and provide feedback by opening tickets through TripIt . The support team is very responsive and actually addresses the questions, rather than provide generic canned replies.

The only thing that would make this better are:

1) Incorporate a “To Do” checklist for planning. There’s usually a hundred things you need to do like, Make kennel arrangements for the dog, Request mail hold, etc)

2) Be able to hide certain information when sharing the itinerary. Many times I want to send friends or relatives a link with overall itinerary info (dates, hotels, air, etc), but not necessarily share details like booking numbers, costs, and notes that are entered.

by Pierre V 007

I love TripIt in Pro version! It works as a concierge, travel agent, reminder, and will even give alerts if you are elegible for a better fare. This feature alone has paid for the annual app multiple years. TripIt will even remind you when you should leave for the airport to allow time for traffic and check in. If the gate changes, you get a reminder. It will provide you with a layout of the airportI so you know where to go. TripIt will also let you know of available lounges within the airport. It also keeps track of your mileage reward program with airlines and hotels. You can share your trip itinerary with friends and/or coworkers. A new feature If traveling out of the country, it will provide you with vital information so you know what to expect exchange rate, type of electrical adapters you may need, etc. I have only touched on a few benefits, there are a lot more. Well worth it!!

by Super Hybrid

This is the best trip assistant app ever!!! I’ve been using TripIt from when they launched and always loved it so far. In this COVID-19 situation traveling is not the same. Flights gets canceled, rerouted, delayed all kinds of things happen. This is what just happened. Delta canceled one of my international flights. I found this out because this app warned me. Delta never mentioned anything to me. I’m a “Diamond, one million miler” status but Delta never notified anything. When I got the flight cancellation notice from this app and nothing from Delta I almost thought this app might have made a mistake. I logged into Delta web page and site enough my international flight was canceled. I was able to switch to alternative route so I’m ok but I’m amazed by the promptness and accuracy it this app. I already could not trace without this app. Now I can’t even plan without this app. Love TripIt !!!

by Johnnyd23

This is a great app and it has worked for me 98% from the time I downloaded it for my iPhone. I travel 25 weeks a year and this has made me more organized and efficient. I email my air, hotel, train or car rental confirms to this app and with in minutes it's all on my iPhone. To have a single place to have ALL of my travel info is a dream. I use to be in the back of a cab and the driver would ask "What is the address of the hotel?" I would have to open my briefcase backpack find the file, find the hotel info and tell the guy, then get to the hotel and go through the process again at the hotel when they can't find my confirm number. Now I look at the specific trip on this app and it's all there. If you are a business traveler this is an awesome app. I was so impressed with the free version I upgrading to the paid version. Thanks this app, keep the updates coming, it just keeps getting better and better.

by Memphis Willie

I pay premium each year. It’s great that it syncs with concur. But, manual addition of trips is pathetic from an interface perspective.
It also merges trips rather than creating new trips when bookings come over from concur. Mixing trips because the end date of one overlaps with beginning date of next.
For example, tonight I had to manually separate two trips. I had to execute the move option three times. Each time it looked like the flight and car were moved to a new trip. I would then look but no new trip in my trip list. I would refresh. Still no trip. I would go back into the original trip and the mixed travel plans were still there. I moved them again. Eventually, two new trips showed in my trip list but were empty. The original trip which was mixed had all of the bookings still in one trip. One more move and it finally stuck.
Mail in feature of adding flights, hotels, and car rentals does usually work. If it were not for that feature, I would cancel my subscription.

by CrispyWheats

I have never felt compelled to write a review about an app before but I wanted to share my recent experience. My friend and I were scheduled to fly out on December 26 and in the middle of the night (1:45 am) I heard the distinctive alert from the this app app. I woke up to see that my morning flight had been canceled. I looked at my emails, TripIt from the airline, my texts and there was not a single notification from the airline. I confirmed on the airline website that the flight had indeed been canceled and that leg of my trip was completely gone from my itinerary. I realized that if I waited to get to the airport any other flight options would have been gone. This gave me several hour lead time on all of the other passengers to be able to find a great flight alternative. In addition, I rely on putting all of my plans in the this app app which helps keep track of confirmation codes reservation numbers and keeps everything in the correct time zone. I will never not use TripIt when traveling.

by Bbpromanage

Most all trips weather they be for work/aiding a need, educational/exploratory, or just leisurely/vacation. you can bet it will require a great deal of planning, coordination, and communication to pull it off without a hitch.

That's why I am very glad I found trip planner, as a father of six amazing children, any trip can quickly escalate into a huge undertaking.

this app makes the entire production of planning a successful journey seem easy, as a simple, and even fun, application to log every last contact, phone number, reservation, confirmation, to the last detail.

it doesn't stop there! Once the trip begins this app is still there to help, not just as a reference tool, but provides safety reports for each event based on it's local crime stats, provides directions and maps one with simple push, gets you from here to the next activity on time.

Now the icing on the cake, it even assists you in capturing, documenting, and organizing the amazing experience each event brings, by providing individual notes sections, ane even a place to store photos within each event.

this app is definitely a must have app when planning any trip. Because it allows you to focus on the experience, while this app is handling all the plans! And MORE!!!

You're my personal this app planning assistant!!!

by Staylor

I may not travel as much as others, but maybe that’s why I need this more, to organise me like a professional. I love the ease of just forwarding confirmation emails to this app, and having all of the information imported automatically. Not just confirmation numbers, but ticket prices, web site info, car type, etc. Every item shows in my regular calendar, so I never have to enter anything twice - especially helpful when there are changes! The notifications are a godsend when there is a flight or gate change - I get them before I get the airline’s - once I was able to rebook the last two seats on another flight, and I know it’s because I knew about the cancellation a few minutes before the rest of the plane. I use this for everything!

by CMD925

I had been using World Mate until it was withdrawn from the market. Was at first reluctant to use this app pro but after a week I couldn't remember all the flights, rental cars and hotels booked by our travel department. So I enrolled and was pleasantly surprised. Timely push notifications. Timely reminders. Accurate notifications. What more could one ask? After all it's not supposed to travel for you. You still have to do your due diligence.

I have now been using this app Pro for over a year. It is my fundamental go-to for all things related to travel. Want a gps-driven map? Press the address of the hotel you’re booked at. Want to be updated on gate changes? this app Pro sends you push notifications with latest information.