GA DCSS Status
Published by Georgia Division of Child Support Services on 2023-12-02 The GA DCSS mobile app engages custodial and noncustodial parents in
self-service options by allowing them to securely access their child support
cases on any mobile device. It provides easy access to case details and general
information about DCSS programs and services.
Are you having issues? Select the issue you are having below and provide feedback to GA DCSS.
problems reported in the last 24 hours
Reported Issues: 9 Comments
By Ralphael Brown 1 month ago
The app will not let me log in
By TaBria Kitchens 6 months ago
The app keeps saying *invalid credentials: other error* when I know everything is correct
By Matthew Brinson 8 months ago
App will not let me reset my password, will not let me select security questions
By Jody Powell 8 months ago
Having problems with logging into my account. Tried to reset my password and it won't let me get passed security questions. Says my information is not found in your system. I went to jail today not knowing my license were suspended because I got a letter in the mail saying that I could loose my license if not paid by 8/16/2023. Now I need this matter resolved before I get something else from not knowing anything about this situation. Thank you Jody Powell
By Erwin jarvis 9 months ago
App will not let me log in. Unable to connect to backend server
By Leslie 11 months ago
After typing in my credentials, the app gets stuck “spinning”, and never connects. This has been going on for at a least a week.
By Stefony Chambless 1 year ago
I'm unable to log in to my account. It just shows please wait and nothing happens. It just freezes.
By Christina 1 year ago
It says my credentials aren't correct. Won't accept my SS number or name anymore. It worked fine for a couple months and now it won't let me log on at all.
By Heather Cunningham 1 year ago
System won't let me log in kicks me out of everything and tell me all the information that I try to put in is not correct
Common dislikes about GA DCSS app
- Issues connecting to the server
- Unable to reset account and security questions
- Documents get rejected even after multiple uploads
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Common GA DCSS Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot GA DCSS app on iOS and Android devices. Solve all GA DCSS app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Georgia Division of Child Support Services, developers of GA DCSS.
100% Contact Match
Developer: Georgia Department of Human Services
E-Mail: [email protected]
Website: Visit GA DCSS Website
The GA DCSS mobile app engages custodial and noncustodial parents in self-service options by allowing them to securely access their child support cases on any mobile device. It provides easy access to case details and general information about DCSS programs and services. - Make Payments allows users to make child support payments, specialty payments and fees. - Driver’s License Release option allows noncustodial parents to submit Deferral Forms MRA, MRD, MRC, and MRE. - DCSS mobile app allows custodial parents to request case closure through GADCSS . - Payment History option allows users to view payments made in the last 12 months. - Scheduled Appointments allows users to view case related appointments. - Notifications and Alerts allow users to receive valuable information about their case.
