Night Sky app not working? crashes or has problems?

Night Sky Status

Published by on 2023-10-03

Night Sky is a powerful AR personal planetarium. Quickly identify stars,
planets, constellations and satellites above by simply holding your iPhone, iPad
or Apple Watch to the Night Sky! This is all done magically.


I have a problem with Night Sky

Are you having issues? Select the issue you are having below and provide feedback to Night Sky.


problems reported in the last 24 hours

24 hour clock

Most reported problems


Reported Issues: 8 Comments

By Steve Nelson   4 months ago


I have subscribed to Night Sky for well over 5 years and love it. I now have version 12 and I believe it is/was part I. Recently I received an email from Night Sky (I hope it was truly you) to upgrade further. I did and now when I open the Night Sky X.app. the app opens but another window is superimposed over the regular app. I tells me how great the latest and greatest version is---great!!! However, I can't get the new announcement window to close so I can use the Night Sky app. I have tried closing and reopening the app--still a problem. I have turned off my computer and restarted it--problem persists. I did have to use "Force Quit" each time to close the app. I am using a Macbook Pro with mac OS Monterey 12.7.1. Please help solve this problem. Have used and loved this app for years. Thank you. Steve

By Christopher Sullivan   10 months ago


I’m not able to set the app to my own location…it only uses “Gaskill” as the location

By Cherie   11 months ago


Paid for premium and it is not working. Just a black screen with two icons in upper right corner that do nothing when I touch them.

By Oscar Torres   1 year ago


Background music in the free app seems working, but there’s no sound at all. Checked everything in my iPad Pro, but I’m still having this issue. Do I need to upgrade? Thanks!

By Gordon Docherty   1 year ago


I’ve got the premium app and it ain’t working I am therefore very unhappy.With my current,ongoing psychosis .I recognise this a personal threat .Please relieve me .

By Anthony Marchetti   1 year ago


Black screen after starting app. Have deleted and reinstalled app but black screen while app is selected continues.

By RC   1 year ago


The iPhone becomes very hot, the app sometimes crash, and live view works only horizontally

By TDE   1 year ago


I have two problems: First, I can’t get the search screen to entirely disappear from the bottom of the screen. Secondly, I can’t get the main menu to come up. I don’t see a main menu button in the right lower corner of the app. Please advise. Thanks


Common dislikes about Night Sky app

- Complicated to connect with what’s really going on

- App didn't respond when moved iPad

- No way of addressing scenario when no WiFi



Have a Problem with Night Sky? Report Issue

Leave a comment:




Common Night Sky Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at iCandi Apps, developers of Night Sky.


24% Contact Match

Developer: Vito Technology

E-Mail: [email protected]

Website: Visit Night Sky Website



About this app

Or walk around the entire Solar System using the newly refreshed interactive Grand Orrery! - NIGHT SKY WATCH AR - Night Sky magically comes to life on Apple Watch, with Glass Constellations, Red Vision, and Night Sky Live Tours - all on your wrist! - AR OBJECT EXPLORATION - Pull Planets, Stars and Constellations out of the sky and look at them in detailed AR! - NIGHT SKY TOURS (+ Feature): Get a live sky tour or create your own sky tours for any location and time in the world! - MY SKY NOTIFICATIONS - Completely customize your notifications in Night Sky. - NIGHT SKY MINDFULNESS (+ Feature) - A mindfulness stargazing experience adding mindfulness minutes with Apple HealthKit.  Start a FaceTime Audio call with those who you would like to stargaze with, then create a session by adding objects for everyone to find in the sky! - SPATIAL AUDIO OBJECT NAVIGATION - Using AirPods Pro or AirPods Max, search for an object when automatic sky tracking is on, and Night Sky will make the star, planet or constellation ‘chirp’ in the 360° soundscape, assisting you to navigate to the object with sound! - AR SKY WINDOW - Erase the ceiling of your bedroom, lounge or classroom with AR!  Share it with others directly from Night Sky! - MAPS UI - A clean and familiar interface with Search features including Quick Find, intelligent Night Red Mode, Light Pollution indicator and easy to use menu, prepare to navigate Night Sky quicker than ever before! - AR PLANETARY PORTALS & AR GRAND ORRERY (+ Features) - Step onto the surface of other planets by placing AR portals around your room!  Night Sky intelligently detects the ceiling or other flat surface in a room, and can make it magically disappear to reveal the sky behind it! - BILLIONS OF STARS! (+ Feature) - Space is vast, so Night Sky has been hyper charged with over 1. 7 BILLION STARS streamed from the cloud!  Available in multiple sizes get relevant data to your location on satellite flyovers, conditions, and your favorite objects! - NIGHT SKY WATCH FACE - A Watch face designed to bring all your Night Sky complications to your wrist!  Whether you’re looking for a constellation or the International Space Station, let Night Sky direct you to it, then explore the object in AR! - SKY TAGS - Make Night Sky yours, by adding personal Sky Tags to the map!  Quickly identify stars, planets, constellations and satellites above by simply holding your iPhone, iPad or Apple Watch to the Night Sky!  With a new super deep zoom (greater than 10X before), prepare to delve deeper into space than you ever imagined! - NIGHT SKY WIDGET - Add the beautiful Night Sky Widget.  Optional Night Sky+ (previously named Night Sky Premium) is available for $5. 99USD/month or $39. 99USD/year (or equivalent currency, price by country can vary).  Maybe you want to tag a star as a memorial to someone, or tag something you’d like to observe later that night.  You can even add Astrophotography photos and observation notes to your Sky Tags! - CONNECTED STARGAZING (+ Feature) - Connected Stargazing is a revolutionary new feature that utilizes SharePlay in iOS 15. 1, allowing you to stargaze with others when you are apart!  Pin Sky Tags to objects in the sky to save for future reference, and share them via iMessage so others can find them!  Sky Tags can be categorized, and are completely personal to you.  You can manage your subscriptions by entering the user settings in iTunes after the purchase.  Your subscription will automatically renew unless cancelled at least 24 hours before the end of the current period.  You can subscribe and pay through your iTunes account. 



Solve Problems with Similar Apps: