PNC SmartAccess funktioniert nicht

With the PNC SmartAccess® Prepaid Visa® Card mobile app from PNC Bank, you can now access your prepaid card information from your mobile device so you can bank on the go!  Mobile data transmissions and card information are protected by 128-bit encryption, just like they are when you bank online.  VISA is a registered trademark of Visa International Service Association and used under license. ©2020 The PNC Financial Services Group, Inc. All rights reserved.  **PLEASE NOTE, your card must be LOADED TO THE PNC SMARTACCESS® WEBSITE FIRST before you add it to this app.  It will appear as an SMS/text message within 2 minutes and then must be entered into the application to complete your enrollment.  PNC SmartAccess is a registered trademark of The PNC Financial Services Group, Inc.  If you are installing the SmartAccess App for the first time, you will need to CREATE A NEW USER ID AND PASSWORD.  Experience the freedom of mobile banking in the palm of your hands!  IMPORTANT: During the enrollment process, please do not close out of this application while awaiting the activation code.  EXISTING WEBSITE USER IDs AND PASSWORDS WILL NOT WORK FOR THIS APP.  PNC Bank, National Association.  Your security is our priority.