**PLEASE NOTE, your card must be LOADED TO THE PNC SMARTACCESS® WEBSITE FIRST
before you add it to this app. If you are installing the SmartAccess App for the
first time, you will need to CREATE A NEW USER ID AND PASSWORD. EXISTING WEBSITE
USER IDs AND PASSWORDS WILL NOT WORK FOR THIS AP...
Love my Card. Love being able to take out multiples of 1’s. The app is terrible. I was using it and then one day it stopped logging back in. I used the same info because it’s saved to my phone. Called SmartAccess and was told they would call me back once they figured out the problem. That was sometime last year and never heard from them. I used the online website instead and now that’s telling me I can’t use that anymore and to download the app. The same app that doesn’t work for me. Get it together PNC. Let us cash checks and get checks or have a savings account because the virtual wallet I don’t like.
Very disappointed in Ohio....
This app itself is fine, works perfectly well with IPhone wallet etc.... HOWEVER, I can’t even rate t because the PNC smart access account is by far THEE worst account one could have!!!! You can’t do anything but deposit cash or direct deposit! I tried to pay my capital one card and my electric bill with my account and it said the payment was processed then returned it 4 times and made me miss my deadline As well as lose my incentive for a higher credit line, the utility payment just would not process at all?! We all make mistakes & need second chances but this account is not it!! 👎🏾👎🏾 Back to Huntington I go..... 🤷🏽♀️
Don’t bother downloading!!
Until about 1.5+yrs ago this app worked great! I loved it. I was able to view my balances & see all my transactions - which is all I really wanted cus I only transf $$ that I needed. The card/acct is great for budget spending, & we treated it like cash in our pocket. But then the app just STOPPED working. To today (2019) it STILL tells me it’s unable to log me in. I even reset my password, tried creating a new account, and NOTHING!!! I had tried redownloading this app abt 1yr ago - hoping they fixed the problem, NOPE. And I see that STILL it won’t let me in. They should just get rid of this app - cus IT DOESN’T WORK!
Out dated app
I’ve had this card a while never any issues I love the card and fee however the app is way out dated and could use a fresh new look there are prepaid cards that are way more advanced than this I could see no mobile deposits but when you go into a branch we should have the same respect since we are a PNC customer we just don’t have a traditional account. You really should update your policies and app and make it that we can cash checks at a branch against our account and give higher cash withdraw limits
I am a new customer and I can’t even cash my check with PNC first and foremost which that made me a little upset but I was like ok I’ll just go cash it with the bank that it has on it and I’ll put it in the bank. So I do just that now I get an email stating that my monthly statement is ready for view download the app and once I proceed to do the app it’s telling me my information is incorrect after 17 tries and that I must try again later!!! I really about to just close my account this is crazy!!! I would give this no Stars but I have to choose one
not real great
i also not anyone can even cash a check let alone a payroll and NO mobile deposit either also i’m only here to Dl this because in the last month when i dial in my last four of my social it now tells me incorrect also it is almost completely worthless to have green dot or bluebird the least of the least and worst of worst cards and accounts do more than this one
Bug Fixes ? ?
Have been using this app for a while, use it more than twice in 24 hours and I have to reboot my iPhone 8 +... When It gets like that it will just sit on loading screen for HOURS if I don’t reboot my phone and I’m on iOS 13.1, so I’m as up to date as I can get... this “bug” has been in the app as long as it’s been in the App Store, how about fixing the bug causing it to happen. And yes I update the app every rime an update is released and this bug is still there!
Great card and account
I have had my account and card now for about 5 years love this account I can use as any other card and pay bills online.
This app is horrible and The bank itself is atrocious....very outdated doesn’t do Anything but give you a balance and your last 8 transactions. I mean, I get it’s a prepaid account and set to guide u back on track financially but offer some kind of service since u charging ppl to have to the card. I get better use out of using my cash app card !! Would give it no stars but I had to select at least one....BEWARE!!
I love the pnc SmartAccess. I like that I can use direct deposit it’s good for teenagers who are trying to save money. I recommend this card for kids and teens. Have no problems with the app nor using my card
Can’t see routing and account number
This app needs to be updated. You can not see any of your account numbers or routing numbers. And if you try to login on their website it won’t let you see it either. Also you can’t make a bill payment using your account and routing number which is ridiculous!!! This is the most inconvenient card I have ever had
Finally figured it out 😍
You have to register for an account again to be able to use the app.
This app needs to be updated in the worst way. I cant even log in half the time and I feel like PNC should take a page from BB&T they have a similar account but you can do so much more with it and can do deposits and all and the app stays updated with no issues. PNC needs to get it together and update everything with their smart access accounts
Horrible app and subpar account
First of all, this app is ridiculous! I changed my password online but the app won’t recognize it. Also there is no mobile deposit option, no option to get direct deposit info, and it’s outdated in its aesthetics. The account is subpar because I can’t deposit or cash a third-party check against my account. PNC needs to do better!
This update is horrible. When you go into the app to check your available balance it is not updated. You have to go to your transactions to figure out. It also does not show your deposits. It’s a good thing I get notifications. The old app would update things as soon as they took place.
No. PNC SmartAccess® Card does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 6,496 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for PNC SmartAccess® Card Is 18.4/100.
No. PNC SmartAccess® Card does not seem legit based on our analysis. This conclusion was arrived at by running over 6,496 PNC SmartAccess® Card User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for PNC SmartAccess® Card Is 18.4/100.
PNC SmartAccess® Card works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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