Frontline Health Portal Reviews

by Clhdyodypdoypudpufpydd

L app + L system + yb better + ratio

by Amh016

I have to use FrontlineHealthPortal to enter my school campus. When activating my account t it wouldn’t let me add myself. I then tried to delete my account and restart it but it won’t let me do that either. When trying to do this on the computer portal it did not even recognize my account. This is the worst app I have ever seen in my entire life.

by Sj76

Frontline here is what your UX Usability team needs to look at to make FrontlineHealthPortal suitable for daily use:

Watch a first time user, especially a parent, use FrontlineHealthPortal the first time and for a week

Watch them login:
-The login button should be on the right.
-the login screen should work with password managers, especially iOS

Watch themtake a daily health screening survey
- count the number of taps
- how many can you get rid of?
- Filling out the location/site field is impossible if you type in the open text box “other”. The picklist of site goers away. And you have go back and start over on the form !!!

- once you’re on the health form the formatting of text is not easy scanned. Use spacing, font size, bold text to make it easy scannable

After completing the health form:
- the button at the top say “delete health forms”. That is a recipe for disaster!! Put it at the bottom. Or make is a smaller button. Think about what your user want to do every day.
- make it easy to complete multiple health forms for multiple kids!!

by Poppa Bear 2016

This is clearly the work of a company that doesn't care.

The flow makes no sense. Once you do the covid check in, you better take a screen shot to show to the school, because there's no way to bring up the screen once you fill in the info.

If you have more than one child, wake up early. While airlines and movie theaters have figured this out years ago, here you have to go back to the main menu, click on your other kid, go through an entire workflow, then back out and in again.

What should be a 2 button effort and 1 minute for 2 kids is instead some 25 clicks, screen grabs, and minutes of stress every day, because the developer literally does not care. At all.

Our superintendent picked this and then promptly resigned. Friends don't let their friends' school districts pick FrontlineHealthPortal.

by Dwilso35

If I could give FrontlineHealthPortal a -1 Star I would. My kids school decided to use FrontlineHealthPortal for screening, big fail. App will not let you register regardless of what email address you use, I used my husband email address. What a waste of 10 minutes of my time. I hope I can save everyone else the time and hassle before trying FrontlineHealthPortal. SERIOUSLY A HUGE WASTE OF TIME!!

by Sharpie2501

Clearly our school district didn’t do a lot of research to fully understand this apps limitations. If you have more than one person needing to do the health check in, you have to sign in complete the first person’s, sign out and sign back in to do the second child. No back function or way to toggle between students (profiles) no clear instructions on what to do if you displayed no symptoms and are left to guess and potentially cause your child to be ineligible to attend school for the day.

by Rajeevthereay

This is worst app ever. no option to save password. In morning i enter health check info but when i reach school, person checking the health app ask me where is green button that verifies i have entered health check, and no one seems to find it. history only shows submitted form. There is no place where it clearly reads that i have already entered health-check info in morning. I don't know who designed it and how FrontlineHealthPortal got approval for use in school but this is worst app experience ever.

by This Apps Hot Garbage

My employer decided to mandate the use of FrontlineHealthPortal, after a solid month of trying to get it to work on my iPhone I finally succeeded only to have my phone start dropping calls, constantly loosing connection to internet, and persistent lagging when using other apps I deleted FrontlineHealthPortal off my phone and all the problems went away if I could give this a -5 stars I gladly would biggest joke of a “health screening app” I’ve ever seen will not be re downloaded onto my phone

by Roballoba

Here I am juggling my kids bags and breakfast hustling to her checkpoint. Now with one hand I log in to FrontlineHealthPortal. Why can’t it populate the login with a Face ID or thumbprint on the iPhone? Mornings are hectic. No, I don’t want to type in my password, I would rather waste my time reviewing this stupid hoop to jump through. Does FrontlineHealthPortal save lives? Doubt it. Is it some hair brain idea that some bureaucrat thinks will help? Probably. Good luck everyone. Stay safe. Eff FrontlineHealthPortal.

by Asdfghjklmbvczryio

Every time I open FrontlineHealthPortal I have to log in. The log in screen saves my email and school, but the state is missing. When I select my state, the school field goes blank and I have to search for the school again. Then I have to enter my password. I shouldn’t have to enter all this info every morning in the rush to get the kids to school, it’s a very frustrating way to start the day.

by Holocron J

App fails to work properly. When attempting to login you get an error message. When you select the help button you are taken to an error page. Please do not release an app thats is useless, you are better off accessing their website to login, at least that works for the time being.

by SquanchRocks

Just so you all are aware - you should really be aware of what data your PUBLIC school is giving to a third party (who is profiting off of this) in the name of safety. By accepting the agreement you are giving this company permission to sell your children’s personal data (ssn/dob/internet usage) and more to WHOEVER they desire - maybe you should ask your school why they are okay with this (and if this doesn’t give you pause, perhaps you should really learn what kinds of things can be done with this data like setting up psychological profiles of your children, linked directly to their full name and all this other information) - it’s a shame what kind of society we live in today.

by Whocares314

FrontlineHealthPortal is missing basic iOS integration that is easy to implement and you would expect from any app. It’s especially important given that making FrontlineHealthPortal easier to use would reduce friction for users at a time when using FrontlineHealthPortal accurately is critical for safety.

It’s laziness, greed, or both. Nobody wanted to see that!

by Jonesdiz

I highly suggest they review FrontlineHealthPortal to allow for facial recognition or allow you stay logged in- rather than logging in EVERYTIME. It’s should allow people to add MULTIPLE sites they are attending rather then just 2 or making those that attend different sites delete each entry and do it again. Very cumbersome process.

Please work in this

by Spaznj

I thought that I had registered on the mobile app & when it went “live” with our school district, I received an error on FrontlineHealthPortal stating that the login had to be verified first via e-mail. The e-mail address is correct because I am able to successfully submit the form using the PC program. I can not use FrontlineHealthPortal.

by Skdnfbgml

I wonder if they’ve finished programming this. I’m supposed to use this every day and FrontlineHealthPortal logs out every time I close it. I have multiple children using these new health apps and for this not to work while rushing around for school is not fun. Also it says I’ve never changed my password and FrontlineHealthPortal has required me to change my password three times in the few days I’ve had it. Something is definitely not finished in their programming dept.

by Basiadzs

Please add the back button after completing heath check, like it was in previous versions. With 2+ children is very uncomfortable to look for where to start another child

by Lys 777

Works fine for the one thing I need to do (health check-in) but PLEASE add the option to save password, or better yet, use Face ID / Touch ID. As a developer, I know this should be a quick and easy implementation for mobile applications. Thanks so much!

by Bannaguy21

I use this for school every day and it is perfect all I have to do is enter my password fill out the form and then done. I just wish you didn’t have to sign in at all. No one is going to steal you frontline info.

by Jfitz0609

FrontlineHealthPortal itself does what it is supposed to do. However, the UI for the Covid health check could be improved. For example, instead of having to tap the question, and then tap yes or no, maybe you could have the options laid out. My biggest concern, is the fact that you have to sign in every time. Although yes, medical information has to be secure, adding Touch ID would make FrontlineHealthPortal 500% better.

by Trexboehm

This is a horrible app! It kicks you out every time you try and log in and then makes you re-verify your email. What a waste of time.

by Dru7518

FrontlineHealthPortal requires changing the password or reregistering every time it is used. FrontlineHealthPortal is a waste of time. School administrators should find another app to use.

by Idddddunbzzzz

FrontlineHealthPortal is broken and made by a school

by NightHawk1327

Can’t log in. Can’t register. What a joke.