Contact Frontline Health Portal

Contact Frontline Health Portal Support

Published by on 2023-12-06

About: The Health Portal app allows parents to connect to their school childrens’
school-held health records and receive messages direct from their school nursing
team. This app is only available for school’s that are a Frontline Education
customer and have opted into this mobile service.



How to Contact Frontline Health Portal Customer Service/Support

Frontline Health Portal Contact Information

Listed below are our top recommendations on how to get in contact with Frontline Health Portal. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Frontline Health Portal. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Healthmaster

E-Mail: [email protected]

Website: Visit Frontline Health Portal Website

66.67% Contact Match

Developer: Frontline Education

E-Mail: [email protected]

Website: Visit Frontline Education Website



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Reported Issues: 6 Comments

1.3 out of 5

By Barbara Martina Ebey

2 years ago

I followed up right away and used the new password that you sent me seen below: Your password has been reset. You can now log in with this new password: yPekbqTg Fro some reason, my email ebey@redacted is not being recognized. Please advise.

By Barbara Martina Ebey

2 years ago

I have had a COVID health check account through the Frontline Health Portal but I am not able to access it. It is epected that I report my health status every day. I am subbing through the Sequoia Union High School District at Tide Academy. Will you please check into the problem. I can nighter obtain a new password because the system will not recognize my email nor can I activate an account. Please advise as soon as possible since this is expected on a daily basis. Thank you!

By Lisa Flevotomos

3 years ago

I have been trying to activate my account and It will not except my electronic signature even after I include the /s/ and my name with no spaces. please let me know what I need to do to complete the account activation process.

By clhdyodypdoypudpufpydd


L app

L app + L system + yb better + ratio



By SquanchRocks


You should really read the privacy policy and see what your school is giving to these guys

Just so you all are aware - you should really be aware of what data your PUBLIC school is giving to a third party (who is profiting off of this) in the name of safety. By accepting the agreement you are giving this company permission to sell your children’s personal data (ssn/dob/internet usage) and more to WHOEVER they desire - maybe you should ask your school why they are okay with this (and if this doesn’t give you pause, perhaps you should really learn what kinds of things can be done with this data like setting up psychological profiles of your children, linked directly to their full name and all this other information) - it’s a shame what kind of society we live in today.



By sj76


Not easy an intuitive for daily use

Frontline here is what your UX Usability team needs to look at to make this app suitable for daily use: Watch a first time user, especially a parent, use the app the first time and for a week Watch them login: -The login button should be on the right. -the login screen should work with password managers, especially iOS Watch themtake a daily health screening survey - count the number of taps - how many can you get rid of? - Filling out the location/site field is impossible if you type in the open text box “other”. The picklist of site goers away. And you have go back and start over on the form !!! - once you’re on the health form the formatting of text is not easy scanned. Use spacing, font size, bold text to make it easy scannable After completing the health form: - the button at the top say “delete health forms”. That is a recipe for disaster!! Put it at the bottom. Or make is a smaller button. Think about what your user want to do every day. - make it easy to complete multiple health forms for multiple kids!!




Have a Problem with Frontline Health Portal? Report Issue

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Why should I report an Issue with Frontline Health Portal?

  1. Pulling issues faced by users like you is a good way to draw attention of Frontline Health Portal to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Frontline Health Portal customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Frontline Health Portal.


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