Are you having issues? Select the issue you are having below and provide feedback to iSolvedGo.
- Difficult to make changes to deductions
- Unpredictable
- Bugs like telling user they missed a punch when they didn't
- App and website not mobile friendly or user friendly
- Poorly functioning app and website
- Old technology used to run the company online
Complete guide to troubleshoot iSolvedGo app on iOS and Android devices. Solve all iSolvedGo app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Infinisource, developers of iSolvedGo.
Either way, there is no need to worry about being out of cell service - iSolved Go offers true offline capability for time and attendance clock in operations. iSolved Go has been designed to quickly capture attendance data while not getting in the way of your employees or supervisors. • Mobile Punch. Employees can quickly punch In and Out for work as well as for meals and breaks. o Quick Punch option – Punch with a single touch. o Working with iSolved Time the system can be configured to enforce minimum meal and break times. o Employees can transfer between departments, jobs and tasks ensuring accurate allocation of labor hours and costs. • Group Punch. Via a single transaction your supervisors can create punches for members of a work crew. • iSolved Go allows users to log in and create a punch while “off-line”. Punches will be automatically transmitted to iSolved once a signal is available. • GPS Location: If available the GPS coordinates of the phone is captured and attached to the punch. Contact your payroll administrator regarding use of this application. iSolved Go is the solution for employees who are on-the-go. IMPORTANT: this application requires access to iSolved HCM, the incredibly powerful and fully integrated human capital management product provided by Infinisource. Employees can clock in individually, or crew leaders can clock in an entire group of employees. The mobile application is ideal for customers that employ carpenters, electricians, landscapers, caterers, home care nurses, drivers and other mobile workers. With an improved easy-to-use interface, employees can clock in wherever they are. Employees can also review their most recent pay information and update personal information. Supervisors can track and enforce attendance policies easier than ever before. Your time clock in a pocket. You can then view the punch location within our products using Google Maps.