Company Name: Infinisource
About: SaaS-based human capital management (HCM) solutions for small to medium-size employers in the United
States.
Headquarters: Charlotte, North Carolina, United States.
Listed below are our top recommendations on how to get in contact with iSolvedGo. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact iSolvedGo. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Infinisource
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Get Pricing Info for Infinisourceby Elpacea
App has gone to trash. Was working ok with a few bugs like telling you you missed a punch when actually I just worked over night from one date to the next. Shouldn’t tell me I missed a punch until perhaps 24 hour period from when I punched in, not everyone works 8-5. Also now for about 1 month now I can’t even use it and it’s everyone at our business. If your lucky and the app opens long enough to log in it will just close out as soon as you log in. I’m sure this goes beyond just the app as well because logging in on the computers has been a chore. 10 office computers in building and only 1 will let you log in everytime without having to reset your password. Otherwise it tells you login credentials are invalid and it’s not just me it’s 15 others. Contacted iSolved directly and first was told no one else is having issues maybe uninstall and reinstall. Nope that didn’t work. Then was told oh yea there is a lot of people having the issue. Needless to say it’s still not fixed.
by Steved02186
The app is borderline useless, the website is not mobile friendly or user friendly. Sega genesis in the 90’s is still more powerful technology than ISolved currently uses, the app and site designer must still be in grade school, because there could be no other reason that app and website function so poorly. The company I work for uses this payroll platform and it by far the absolute worst and only thing I do not like about my job!! I can only assume Isolved still uses an old apple 2 computer with a land line dial up internet provider to run their company online, it’s the only thing that makes sense. If you are thinking about using this company to do you payroll, DON’T, anything else would be better!
by ImJPaul
Oh boy. Where do I start with this mess. Upon opening the app it says “No items found for this request”. The UI is finicky and the app is an absolute eye sore. It looks like one of those free web pages you could make where you copy and paste HTML into areas with a description. Also, it has this dope feature where the clock in/clock out button is right at the bottom, so if you are trying to swipe up to close the app but don’t quite swipe hard enough it’ll clock you in/out. It’s so much fun having to frequently figure out what my real punches are because I opened this app. I would not use this app, but my employer is cheap and so here I am with this piece of garbage. Do us a solid and hire a professional to fix this disaster. Thanks.
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