Telmi app not working? crashes or has problems?

Telmi Status

Last Updated on 2024-06-18 by Covalia

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Common Telmi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Telmi app on iOS and Android devices. Solve all Telmi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Telmi iPhone Issues and Solutions

Telmi iOS app crashes, not working, errors
Telmi iOS app network issues
Telmi on iOS has black/white screen

Telmi Android App Issues and Solutions

Telmi has errors/crashing/not working
Telmi server network connectivity issues
Telmi has black screen

Telmi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Telmi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Telmi app crashes or not working on Iphone (iOS):

Close and restart the Telmi app on iPhone
Update Telmi app to the Latest Version for iOS
Uninstall and reinstall Telmi iPhone app
Update your iPhone to the latest iOS version

Fix Telmi on iPhone unable to connect to server/internet connection issues::

To resolve Telmi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Telmi black/white screen (blank screen) on iPhone:

Follow the Telmi iOS app troubleshooting guide Here →

Telmi Android App Issues and Solutions

Fix Telmi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Telmi app issues:

Force Stop the Telmi App
1. On android, goto "Settings" » click Telmi app. » click "Force Stop".

Update Telmi to the latest version on PlayStore

Clear Telmi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Telmi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Telmi.

Fix Telmi unable to contact server/ Telmi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Telmi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Telmi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Telmi on android.

Solve Telmi black/white screens issue on Android:

Follow the Telmi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Covalia, developers of Telmi.

About this app

Elle permet de se connecter aux espaces de collaboration, d'accéder aux dossiers médicaux, remplir les formulaire, analyser l'imagerie, réaliser des appels vidéos entre confrères et dialoguer par message. this app est une application à destination des professionnels de santé de la Bourgogne-Franche Comté. L'application est portée par l'ARS et le GRADeS BFC.